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1st Line IT Support Engineer

Michael Page Technology
Job LocationWalsall
EducationNot Mentioned
Salary20,000 - 22,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This is a superb opportunity for a 1st Line IT Support Engineer to join one of the most successful businesses in the UK operating within the Financial Services space. A great career journey awaits, beginning with 1st Line level support of core Microsofttechnologies.Client Details

  • Michael Page are proud to be representing one of the UKs foremost Financial Services organisations, as they now look to add talent to their growing IT Service Desk.
Description
  • The 1st Line IT Support Engineer will work as part of an established team, offering remote-based, Service Desk support to the companys internal userbase.
  • The company is rapidly-expanding, with offices across the UK, and a busy IT Service Desk that handles approx. 150 tickets per day.
  • You will work as part of the team, offering 1st Line Support to end users on a range of areas, including Windows 10 troubleshooting, Active Directory password resets and basic Office365 support of issues covering Teams, SharePoint etc.
  • The IT function is all in-house, so you will have outstanding opportunities to progress and build a career, into areas such as 2nd Line, Field Support, Infrastructure and IT Management.
  • This is not a log-and-flog IT Support role, as you will be responsible for technical resolutions where necessary, before escalating to 2nd Line where required.
  • You will have the chance to work in a hybrid environment, with 2 days at the Walsall office with the team, and 3 days remotely from home, if you wish.
ProfileAs the successful candidate for the 1st Line IT Support Engineer role, you will have at least 12 months experience in:
  • Windows 10
  • Active Directory
  • Office365
  • PC / Laptop Break-Fix
Job Offer
  • £20,000 - £22,000 Starting Salary.
  • + Corporate Benefits.

Keyskills :
Active DirectoryWindows ServerSCCMAzureTeamsOffice365Windows 10InTune

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