Digital Marketing Communications Apprentice

Job Description

Who youll be working for:TT2 Limited, the operator of the iconic Tyne Tunnels, has recently completed a large-scale transition from its historic toll plazas to an open road tolling-based operation, effectively becoming an online business for our customers.TT2 helps the 55,000+ customers who use the Tyne Tunnels each day to have the best journey experience possible.Whats in it for you:TT2 Ltd, the operators of the Tyne Tunnel, have an exciting Apprenticeship opportunity for a motivated individual. You will be involved in a variety of Internal Communications projects working alongside the Internal Communications Assistant.You will learn how to create and implement internal/employee communications content, and forums which create excitement, drive engagement, align teams and individuals and shape culture.The Company offers excellent benefits such as:

• Paid time off to study
• A professional and supportive team
• Training and developmentopportunities to take part in a range of training events and ongoing professional development
• Family friendly employerworking within a team which understands that operational needs can be balanced with family responsibilities
• Employee assistance programmefree and confidential third-party telephone counselling service available 24 hours a day
• Employee benefits schemehigh street discounts and cycle to work scheme

Duties:[will involve:]

• Supporting and working alongside the Internal Communications Assistant
• Generating content for the internal communications platform
• Assisting with the administration and maintaining of the internal communications platforms email, intranet and social
• Writing, editing and producing communications for internal audiences including but not limited to graphic content, presentations, scripts, briefing documents, intranet articles, employee communications, messages and emails
• Developing effective relationships with internal and external clients to ensure the delivery of quality, cost effective and timely services for their communications needs
• Aligning messages and communications with TT2s vision, strategic themes and business priorities while promoting a positive mindset among internal audiences
• Working in conjunction with the Internal Communications Assistant on the TT2 wellbeing committee
• Providing administrative support to department managers

What we are looking for:You will need the following skills:

• Digital organisational skills, including computerised file and folder organisation
• Ability to problem solve
• Personal organisational skills, including time keeping and workspace management
• A genuine interest in social media and digital solutions to improve customer experience
• Good verbal and written communication skills
• Self-motivated and can work on own initiative
• Strong interpersonal skill
• Team playerworking co-operatively to achieve tasks
• Adaptablehaving an enthusiastic and flexible approach to prioritising tasks

Working week:The core working hours are 37 per week, Monday - Friday, between the hours of 8:30am - 4pm.Flexibility can be provided.Entry requirements:The entry requirements for this programme are as follows:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• The learner must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.Find out more here:https://Qualifications/UKQRS/Default.aspxFuture prospects:92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important information:QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.