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| Job Location | Uxbridge |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
The TeamWe have an amazing opportunity for an Applications Manager at Pepper Money to join our Sales Operations team, everything we do is to help people succeed, from our employees to our customers. The Pepper Money Sales Operations team consists of Lending Administrators, Broker Support and Underwriting Specialists dealing with Mortgage applications from the Decision in Principle through to sanction for Offer.What you will be doing You will work as part of an effective management team, consisting of other Team Managers, to deliver an excellent service proposition and achieving all SLA’s and KPI’S across the function. In this role, you will be responsible for managing a team of 8 - 12 Underwriting Specialists who will be assessing and processing mortgage applications in line with our lending policy. You will plan, organise, direct and co-ordinate the activities of the team to ensure the team’s work will be to a high standard and offering support to assist in their development. You will work with them to apply a flexible approach to deliver an excellent customer service proposition and ensure the broker and customer is always front of mind. You will also prepare general reports and briefs on more complex cases for senior management resolution and ensure compliance with relevant regulatory frameworks.What we are looking forThis is a full-time position and will be based in our Uxbridge Office (Please note however that at the present time we are working from home).If you have proven experience managing frontline application processing teams within a nimble, fast-paced business, we want to hear from you. We want someone who is eager to succeed and get the job done, takes full ownership for each task and has a real can-do attitude.This is a brilliant time to join us and we are growing our teams so this may lead to further opportunities. Required skills
Keyskills :
Customer Service Management Mtgage Lending Mtgage Underwriting Application Processing