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Credit Control Specialist

Appcastenterprise
Job LocationUxbridge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Purpose and Summary To collect all outstanding amounts for your customer portfolio. Maintain regular contact with customers on outstanding balances, overdue payments, disputes, and any other issues that influence collection of cash. Follow-up and manage open issues and pendingdisputes with other departments. Provide pro-active, accurate and timely information to Management.What we giveWith Canon, youll get the support and encouragement you need to grow, from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom toexplore new things and a team where knowledge is shared openly.

  • Responsible for collecting cash on outstanding receivables for assigned customer portfolio.
  • Maintain regular contact (phone, email, letter, etc.) with customers to follow-up on overdue invoices, payment deductions, pending disputes and payment commitments.
  • Consult and negotiate with clients and internal stakeholders regarding financial transactions, payment methods, payment terms and credit limits
  • Ability to handle multiple requests, queries, and disputes with collaboration of internal and external stakeholder. Provide resolution to customer account queries. Have a pro-active approach towards your customers and any issues arising with their account
  • Ensuring Canons outstanding A/R balances are always matched by the customers AP balances, and coordinate resolving discrepancies with customer and Canon cash application department.
  • Initiate dunning process for non-paying customers. Putting or releasing credit holds for customer portfolio in agreement with Credit Policy.
  • Review credit applications and perform credit checks. Analyse and assess the financial statements and credit history of existing and potential customers.
  • Escalating disputes that are not resolved in timely manner or per Service Level Agreement to appropriate functional department.
  • Provide upon request weekly and/or monthly reports for assigned customer portfolio on aging, disputes, actions, legal issues etc.
  • Always look for and communicate improved ways of doing your daily activities. Build and maintain a strong stakeholder network to share credit risk expertise and debt across the organization
  • Responsible of admin duties related to Credit Control
  • Assist on any ad-hoc tasks as required by the department
What we askAttention to detailAbility to work on multiple systemsStrong communication skills (written and verbal)Excellent organizational, mathematical, analytical and time-management skillsMulti-tasking and ability to prioritize tasksAdvanced Excel skillsAbility to effectively manage competing deadlines for tasks in a high-pressure work environment, with varying degrees of supervisionSelf-starter and teamworkEthical behaviourYou will needFocus on the CustomerDrive for ResultsCommunication EffectivelyNegotiate & InfluenceShow CourageTake Ownership & AccountabilityFurther InformationSalary25,36027,000LocationCanon UK & Ireland, 4 Roundwood Avenue, Stockley Park, UxbridgeNo agencies please Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company thats visionary, innovative and bold. As the worlds best imaging company, were living and working together for the common good.

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