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Experienced Water Complaints Handler

Job LocationUnited Kingdom
EducationNot Mentioned
Salary140.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Huntswood is looking for experienced water complaint handlers to join an exciting new project, working from home on a project until the end of September 2022 initially.The role will be supporting a major water company with a wide range of wholesale customer metering queries and service-related complaints.Complaints will require investigation, contact with the customer to understand the concerns and written or verbal resolution.Recent experience of working for a water company is essential. Applications cannot be considered without this specific experience.This is a target-driven project and successful completion will likely result in extension of the engagement.Location: working from homeRate: £140 per dayStart Date: February 2022Initial End Date: End of September 2022Hours: Monday to Friday 9-5Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with thisSkills required:

  • Experience in a customer services position for a water company is essential
  • Knowledge of the water wholesale market
  • Familiar with Temetra, CMOS, SWIM-pool, Wholesale portals
  • An understanding of bilateral service requests
  • A capable person with good attention to detail
  • A broad range of complaints or service-based experience within the wholesale water market is desirable
  • Excellent telephone negotiation skills
  • Good MS Office skills, particularly MS Word
  • The ability to maintain a high standard of work with a strong attention to detail
  • A positive and flexible attitude
Interested Apply now.

Keyskills :
complaintswaterwholesalebilateral

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