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Job Location | Tunbridge Wells |
Education | Not Mentioned |
Salary | 18,000 - 21,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Sales Support and Customer Care Advisor Location: UK-Kent-Tunbridge Wells Overview:Administration Assistant provides excellent sales and administration support and customer service to the VisionTrack team and to our ever growing base of Customers for our Vehicle CCTV cloud-based platform and cameras suite.They are an accountable, driven individual who is happy to pitch in whatever the task. A can-do attitude is a must, alongside first class customer service skills and a problem solving mind-set! Responsibilities: First point of call for visitors & phone calls, ensuring customer service is first class Picking and packing camera orders Processing sales orders Arranging camera installations Keeping track of orders & order cycle in our ticketing system Assisting with stock takes Processing monthly personal and credit card expenses for the team in a timely fashion Assisting the PA and accounting team with processing invoices Keep filing systems updated Book travel arrangements Stationary orders Assisting the PA and Sales Administration Assistant as and where needed Live, reflect and act as an ambassador for the v10 values and the Customer Charter in all work activities supporting business areas to understand how they apply them in their working practices. To undertake other reasonable responsibilities and projects as instructed by their line manager. Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly Where applicable, to ensure that DPA, FCA, TCF and other regulatory requirements are met Qualifications:Intermediate knowledge in Word, Excel, Powerpoint and other relevant packages with fast and accurate typing skills, and a high level of grammar, spelling and punctuationGood communication skills (verbal and written)Excellent telephone manorStrong organisational skills with the ability to multi-taskReceptionist / Administration experience would be beneficial