Recruitment Operations Manager / Business Support Manager - Remote / Flexible / Part-time

Job Description

Job Title: Operations Manager, Executive Search & Ventures, Estimated 15 - 20 hours per week, remote, flexible.Company: Vaucluse Associates LimitedLocation: Remote (Remote, Europe-wide)About Us: Vaucluse Associates Limited is a company that focuses on retained-only Executive Search services, investment connections, and collaborative ventures between ultra-high Net worth individuals and businesses. Our team includes theFounder, Head of Research & research assistants, a Senior Interviewer, and an Administrative Assistant.The business was created 18 years ago although it was run in parallel with another business for most of this time but within the last year it has become the main focus and now more structure is being put into place.The ethos is to have a very well run, efficient business which supports a balanced lifestyle for everyone involved. We each have 15-20 years of experience within related fields & complementary skillsets which include; bringing together talent, investmentopportunities, management consultancy and research projects. We are now seeking an Operations Manager to join our team.This role is instrumental in ensuring our day-to-day operations run efficiently, even though our current structure is less formal. Your responsibilities will extend to enhancing cost-effective improvements, such as the development of a new website, and introducingperformance tracking systems.Job Overview: As the Operations Manager, you will be an integral part of our team, managing & collaborating existing members to maintain operations, drive projects forward, and introduce performance tracking. This is a remote position andwe expect you to be hands-on, pragmatic, and self-sufficient.Your responsibilities will cover various aspects of the business, from conducting interviews and engaging with senior clients to managing research projects and administrative tasks.Key Responsibilities:

• Manage and oversee our team, research projects and reports for consultancy clients.
• Conduct interviews and engage with senior client contacts to gather briefs and requirements.
• Oversee quality assurance of projects delivered to current clients.
• Manage administrative support and handle day-to-day business operations.
• Assist in recruitment processes and if necessary this will include candidate sourcing and assessment.
• Maintain and nurture relationships with current clients and consultants that we have working on current assignments.
• Identify and implement simple yet cost-effective improvements in operational efficiency, including the development of a new website.
• Develop and implement performance tracking and reporting systems.
• Maintain clear and accurate records of business activities and client interactions.
• Ensure the business operates efficiently to allow the Founder to focus on business development to be fully able to run the business in the Founders absence.

Essential Skills and Experience:

• Proven experience in a hands-on, operational role.
• Strong interviewing and client communication skills.
• Excellent organizational and multitasking abilities.
• Self-motivated and capable of working independently.
• Exceptional attention to detail.
• Effective problem-solving and decision-making skills.
• Proficient in Microsoft Office and other relevant business software.
• Strong interpersonal and relationship-building skills.
• Experience in corporate recruitment, ideally from the management consulting sector. This can be from within an agency, internal, HR or talent role.

Desirable Skills:

• Previous experience in improving operational efficiency in a small company environment.
• Knowledge of investment and business venture facilitation.
• Experience with project management and research.
• Familiarity with CRM software.
• Experience in introducing performance tracking and reporting systems.
• Experience in working in a startup environment due to the current lack of structure.
• Proficiency in implementing cost-effective improvements, such as the development of a new website.
• Financial management experience.

Working Hours and Contract Type: This position will start as a freelance role on an hourly rate with a profit share. Initially, it will be on a flexible project basis, ideally a 3 month contract. The hours required may vary as the role evolvesand adapts to business needs.Application Process: If you are a confident, self-sufficient, and detail-oriented professional with a passion for operational excellence, the ability to improve processes, and experience in introducing performance tracking and cost-effective improvements,we would love to hear from you. To apply, please submit your CV and a cover letter outlining your relevant experience, your expertise in cost-effective improvements and performance tracking systems, and explaining why you are the ideal candidate for this role.

Keyskills :
Account ManagerBusiness SupportFinancial PlanningHuman ResourcesInterviewingOperations ManagementRecruitmentPeople Management