Operations Manager

Job Description

Operations ManagerDartington, near Totnes, Devon£41,138 per annum Hours: 37.5 hours per week, with some flexibility to meet the needs of the servicesAbout the organisationOur client is a provider of high-quality services for people with learning disabilities based in South Devon. Their vision is simple - to support people to have a great life.They seek to do this by creating opportunities for children, adults and their families so they can reach their full potential and are engaged with, and valued by, their local communities.Our client provides a wide range of services covering short breaks and residential care for adults and for children, community-based programmes and a specialist further education college. They are proud of the fact that their regulated services are rated Good by the relevant bodies and they seek to build on these quality foundations.About the jobOur client is strengthening their existing management structure as they push forward with their strategic aims to expand the reach and range of their services across the region.They are seeking an engaging, confident and qualified professional to become their Operations Manager, overseeing their community-based programmes and short break and residential services, in which they are also looking to develop supported living options.Our client is looking for someone who can provide clear leadership to ensure their services remain person-centred and needs-led at all times. You will inspire teams to own the quality frameworks within which the organisation operates as aspirational goals. You will support the managers and teams in the challenges, and the successes, of providing services to people who often have complex needs.The main focus will include:- Leading, supporting and mentoring the service managers and their staff teams- Ensuring all services meet the relevant regulatory and quality standards- Managing services to achieve contractual outcomes and to operate within financial targets- Ensuring the safety and security of all children and vulnerable adults in our client’s care through implementing safeguarding policies- Having a visible presence with the staff teams in their service locations and amongst the people our client supports- Upholding and promoting the vision, values and culture of the organisation in all servicesYou will also provide support to the managers as part of a telephone on-call rota.About youTo be considered as the Operations Manager, you will need operational and people management experience gained within the health and/or social care sector, including working with commissioning bodies and, preferably, experience of multi-site locations.You will have a thorough understanding of the intricacies and challenges of the sector, including statutory requirements such as CQC standards and Ofsted regulations in regard to children’s homes, alongside quality standards within services.You will have significant experience of working with, and managing support to, people with learning disabilities, including autism, through a range of different service provisions.You will put the people our client supports at the heart of everything they do and ensure the organisation listens to their voices and views, as well as their families and other key stakeholders as services are developed.You will have experience of team development and delivering training, as well as modelling good practice that embeds and expresses policy and procedure in daily support to people.You will have a management qualification and you will previously have been a Registered Manager.You will be based in Dartington, near Totnes in beautiful South Devon, but you will have a regular visible presence across the services you manage.You must be a driver with your own transport insured for business use, as you will be travelling extensively around the area.You may have experience in one of the following: Registered Manager, Regional Manager, Operations Team Leader, Service Delivery Manager, Social Care Manager, Learning Disabilities, Charity, Charities, Not for Profit, Third Sector, Social Care, or Service Manager.Additional informationOur client is a well-established charity that provides an excellent range of staff benefits including 33 days’ annual leave on starting, a company pension scheme and a staff discount scheme.The organisation is committed to safeguarding and promoting the welfare of children and young adults and they expect all staff to share this commitment. For this post, pre-employment checks will be carried out, references will be sought, and successful candidates will need to undertake an enhanced DBS check.As a Disability Confident Employer, our client is committed to encouraging applications from applicants who declare they have a disability, provided they meet the minimum job criteria as specified in the person specification, by offering a guaranteed interview.The closing date for applications is Saturday 23rd May 2020. Please note, this role may close early if a large number of applications are received by Saturday 9th May 2020.Interviews will commence on Tuesday 19th May 2020.So, if you are seeking your next step as an Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.