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Customer Service Consultant- Insurance

GerrardWhite
Job LocationTorquay
EducationNot Mentioned
Salary20,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer ConsultantSalary: £20,500 + commission (on average you will achieve £600-£1000 per month)Location - Torquay, Fully remote after initial training! Monday-Friday, 37.5 hours per week between the hours of 9 am- 6 pm.1 Saturday shift in every 3 9 am-1 pm (when you work a Saturday, youll get the time off in lieu).Are you looking for the next step in your career in insuranceWe are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer-driven environment.You will be working for an innovative and expanding group of insurance companies, specialising in Motor Insurance Services and you will be given an opportunity for a career with a business, renowned for their staff reward and recognition.Great perks of the role:

  • Monthly commission
  • 25 days holiday (Plus bank holiday, 33 days in total)
  • Discounts on experience days, food, and drink and over 250 big-name retail brands
  • Well-being support
  • Health-care Cash Plan
  • Paid charity days
About the role:
  • Youll spend your time speaking to potential customers over the telephone, generating new business sales and helping them renew their existing policies - NO COLD CALLING!
  • Sharing your knowledge on our insurance products and giving interested customers real reasons to buy
  • Identifying opportunities to offer additional products and services
  • Its a fast-paced environment, so youll be the kind of person who thrives on busy days, converting leads, upselling, and working to targets.
Hours:The full-time working hours are 37.5 hours per week. Monday to Friday 9 am- 6 pm.7.5-hour shift with one in three Saturdays between 9 am-1 pm (when you work a Saturday, youll get the time off in lieu).This is a fully remote role but new starter will expected to attend training in a central Torquay Hotel for the initial 1-2 weeks.You will need to be:Be a strong communicator with the ability to adapt your style to each customer.Enjoy working to and exceeding performance targets and closing salesBe energetic and have a positive approach to problem-solvingYou will need to be able to understand customers needs effectively showing ownership, empathy, and resolution.Strong verbal communication skills are a must with the ability to adapt your style when needed.You must be self-motivated, driven, and resilient to meet and exceed your performance targets.

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