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Supply Chain Coordinator Construction

Beacon Plus (UK)
Job LocationTonbridge
EducationNot Mentioned
Salary£24,000 - £27,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This successful and established Insurance Claims handler based in Tonbridge, Kent provide various major insurance providers with an effective and cost-efficient partner for handling Home Insurance Claims from start through to settlement. Due to ongoing expansion my client is currently seeking an experienced Supplier Coordinator to manage and maintain a nationwide network of Building Contractors and other specialist suppliers. You will be required to provide administrative support to the Managing Surveyor and wider Surveying team, acting as an integral member of the team, and operating across a broad range of tasks both in and out of the office.Duties

  • In conjunction with the Supply Chain Manager (SCM) and Claims Management Team, identify weaknesses in the Building Claims networks (geographical gaps, poor performing suppliers etc.), develop and maintain a plan to rectify identified issues and to action once approved
  • Design procedures to identify quality prospective suppliers for the networks and manage those prospects from initial point of contact through due diligence and ultimately contract or decline in a timely manner
  • Manage and maintain the supplier information and tracking system. Report any concerns to SCM or the Commercial Director in advance of qualifying supplier requirements
  • Engage with Supply Chain Administration Team to ensure supply chain is fit for purpose and meeting KPI’s
  • Ensure that external suppliers attend the Claims Philosophy, Policy Application, use of software and Health & Safety compliance training programme
  • Deal with escalated claim issues (via Claims Management Team) that arise due to failures of: any network suppliers in your care
  • Maintain and develop a suite of MI reports to monitor the performance of all network Contractors
  • In conjunction with SCM (and where applicable, members of the Claims Management Team) develop and manage the network of Buildings related suppliers through regular meetings. The key focus being the management of each supplier to deliver market-leading results for claims cost control and customer service
  • Attend contractor / supplier meetings relating to new and renewing contracts
  • Investigate and resolve customer complaints relating to alleged shortfalls in the quality of services (workmanship or other) from a network contractor or preferred Buildings supplier. This may necessitate visits to customers’ properties with all interested parties present
  • Support and assist the Supply Chain Administration Team during holiday and surge periods as required
  • Manage own diary, arrange customer site visit appointments and hotel accommodation for travel where applicable
    • As an ideal candidate, you will have experience of managing a network of building contractors and suppliers, good administrative experience and be capable of organising and managing multiple workstreams. Knowledge of building / home insurance claims is a major advantage for this role.Benefits
  • Salary of up to £25K + up to 10% Annual Bonus (£27,500)
  • Pension
  • Free Parking
  • Expenses
  • 22 days holiday
    • Can all applicants please apply attaching an up to date CV on Word format. Required skills
  • Administrative Support
  • Supply Chain
  • Contractor Management
  • MI reports
  • Supplier Coordination

    • Keyskills :
    Administrative Suppt Supply Chain Contract Management MI repts Supplier Codination

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