2023 User Experience Executive Placement - Stockton-On-Tees - 12 Months

Job Description

.*This is a 12-month placement which is based in Stockton on Tees; to be eligible to apply you must be in your penultimate year of university. * Starting salary for the role is £18,500 per annum with fantastic progression and incremental roll off salary.* Currently TUI is unable to provide visa sponsorship,you must have permanent right to live and work in the UK without sponsorship to be eligible to apply. This includes applicants in possession of a Tier 4 Student visa.Want to get your career off to a flying start The skys the limit with TUI. Were the worlds number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future.As part of our placement programme, youll spend one invaluable year working right at the heart of our businesswith real responsibilities, and the chance to work on real projects. Youll gain a unique insight into our exciting and dynamic industry, withexposure to many other functional areas and senior colleagues. Youll have lots of fun during your time with us, and well ensure you get the support you need every step of the way.As a User Experience Executive, youll have the opportunity to support the delivery of best-in-class user experience solutions across our responsive, multi-national web portfolioto give our customers the inspiration they need to find and easily book theirdream holiday, through simple, usable, engaging, and exciting experiences. To do this youll be working collaboratively with UX colleagues, digital designers, and developers in an Agile development environment, and creating and maintaining effective relationshipswith key business stakeholders.ABOUT THE JOBAs a User Experience Executive, you will be reporting to the Digital Experience Manager and be part of a small, semi-autonomous design team. Youll be helping to deliver enhancements to a range of customer-facing sites that reach thousands of customers ona daily basis. Youll add value by making their experiences simple, usable, engaging, and exciting. Your key responsibilities will be:

• Supporting the DX team and with the practice of iterative, user-centred design
• Collaborate on the building of wireframes and prototypes across mobile and desktop breakpoints using appropriate tools
• Learn the right techniques and tools to use for the problem at, including cognitive walkthroughs, effective design reviews and ideation sessions
• Work with the DX team to understand complex requirements and edge cases, help to identify solutions that reduce complexity and share your findings to validate and optimise your ideas
• Collaborate with your design colleagues in the team to ensure delivery of effective end-to-end design
• Sharing your ideas and progress on design work through design reviews with DX colleagues
• Support the sharing experience on using new design techniques, tools and methods and being open to learning from others
• Be open minded to the goals and objectives of other pods and help provide effective feedback and support where needed
• Help understand our multi-national customers, their needs, and behaviours
• Contribute to user-centered tools such as personas and journey maps to visualise and share customer empathy with stakeholders
• Collaborate on Digital Research, seeking out, understanding, and keeping up to date with customer insight
• Support in delivery of Optimisation tests across all aspects of our OTA websites with an aim to increase conversion