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Operations Manager

Job LocationThetford
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Operations Manager - ThetfordResponsible for directing the activities associated with the outbase operations to ensure the effective management of the operation

  • Customer contactsupport localisation working with local RSM and providing feedback to GM/Distribution Manager RDC regarding any service issues
  • Ensure the site runs within budget, and identify local opportunities for cost savings/efficiency gains
  • Ensure adherence to Company policies and procedures & ensure Group H&S policy is implemented and adhered to on siteaccident investigation as required / customer RA / driver briefs including company updates and guidance
  • Compliance managementAM/PM checks and paperwork, managing VC40s and local repair agents, vehicle downloads each Saturday morning, weekly vehicle cleaning schedules
  • QC contact and tasks including probe calibration checks and site Audits
  • Frontline management of drivers to ensure required delivered service levels
  • On the job training for new starters
  • Manage two-way communication cascade
  • Driver absence and return to work management, point of contact for any potential performance, disciplinary or conduct matters
  • Daily communication with RDC planning team - route balancing feedback for the following days deliveries
  • Management of administration including: invoices and driver return to stores sheets; customer cash handling and accountability for the safe based within the depot
  • Route cover for unplanned absence and holidaysscale dependent, not at larger stockless sites
  • Primary collection of stock from the RDC throughout the night if required (overspill/resource)
  • First on site each morning opening up the depot
In return we offer a competitive base salary, hybrid working, with some days on site and others working from home, additional holiday purchase options to top up your annual leave and award-winning products at virtually cost priceWere not just looking for a good fit, we want people who help to make us even better. Were passionate about creating an inclusive workplace that celebrates and values diversity. We dont want you to fit our culture, we want you to define it. Bring yourwhole self to work. #BelongAtBrakes.Why Brakes Our Purpose - Connecting the world to share food, and care for one another. <span style="line

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