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Operations Site Reliability Engineer

Candidate Source - TEAM
Job LocationTemple Meads
EducationNot Mentioned
Salary£65,000 - £74,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An opportunity has arisen for an Operations Site Reliability Engineer to join a global technology powerhouse that has dominated the industry for over 50 years. You will help with operational support for customer-facing SaaS products and will receive asalary of up to £74,000 per annum, along with a bonus of up to 20%, company shares, a pension scheme, and private healthcare.As Operations Site Reliability Engineer, your responsibilities will include:

  • Forming part of a critical operations function that is responsible for the monitoring, availability, and performance of production services.
  • Responding to stakeholder requests within agreed timescales or SLO
  • Driving automation to reduce failures, manual tasks and therefore improving overall application performance and availability.
  • Performing systems administration activities to ensure the smooth operation of applications across multiple platforms
  • Coordinating and communicating with impacted stakeholders as per incident management process.
  • Demonstrating ownership of events and incidents through to restoration
  • Performing daily shift handovers to peers and management across multiple geographies.
  • Supporting maintenance activities which impact production applications.
  • Supporting critical systems that handle sensitive and proprietary data
  • Creating, maintaining, and updating work instructions for troubleshooting and supporting applications.
  • Contributing to the planning of application/infrastructure releases and configuration changes
  • Providing input to administering and maintaining all production environments
  • Patching and upgrading existing applications
  • Providing feedback and coaching to upstream teams (both internal and vendors) to reduce escalations and to continually improve overall experience for customers.
We’re looking for an Operations Site Reliability Engineer with the following skills and experience:
  • Extensive experience administering Linux systems
  • Strong hands-on experience of variants of Linux distros
  • Operational experience of working with Amazon Web Services or Google Cloud Platform
  • Experience of working with an automation platform to automate repetitive actions that reduce manual effort
  • Familiarity with deployment tools such as Ansible Tower and Jenkins
  • Experience in carrying out large deployments to global infrastructure
  • Proficiency with orchestration/configuration tools such as Ansible and Terraform
  • Strong working knowledge of networking, packet tracing, understanding latency and throughput in order to pinpoint or resolve application issues.
  • Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS, LDAP, Kubernetes, and Docker containers
  • Experience of system/application administration in a distributed, customer-facing, high-availability, and large-scale environments
  • Experienced and confident in at least one scripting language such as Perl, shell, Ruby, or Python.
  • Experience of tuning and optimising monitoring systems
If you are a results-driven Operations Site Reliability Engineer with a passion for excellence and a desire to contribute to a global technology leader, click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basisfor this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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