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Job Location | Taunton |
Education | Not Mentioned |
Salary | 25,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Workplace IT provide specialist Microsoft based IT Support Services to many of the UKs leading healthcare organisations.The sales administrator works closely with our IT Managers, Solution Architects and Directors to build on our client relationships, locate pricing online, produce and follow up quotes and purchase IT equipment and services.Key Responsibilities:Build strong relationships with our clients predominantly by telephoneLocate products and Services from our suppliers both online and via the telephoneProduce Quotes using our Quoting System (ConnectWise Sell)Maintain an up to date pipeline of potential opportunities in our CRMFollow up quotes for digital sign offUpdate the scheduling and finance teams about agreed quotesManage returns and DOA (Dead on Arrival) productsMaintain up to date client and supplier information in our CRMProduce weekly and monthly reportingExperience and Skills Required:To be successful in this role you do not need a background in IT / TechnologyHowever a keen interest in IT and the ability to learn quickly will help greatlySales Administration experience in a B2B (Business to Business) environmentStrong communication skills especially by telephoneStrong customer service skills with a focus on always going above and beyondAttention to detail with excellent written presentation skillsExperience working within formalised processes (ISO Compliance / GDRP) etc.Happy working in a fast paced / rapid change environmentExperience of using a CRM System (Connectwise Manage) or similarExcellent IT Skills (Microsoft Outlook, Excel / Word / PowerPoint and CRM)Renumeration and Benefits:Basic Salary £25,000 to £30,000 (DOE)25 x Days Holiday plus UK Bank Holidays (Total 33 x Days Holiday)Contributory Pension Scheme (NEST)Personal Learning Plan with Quarterly 1:1 ReviewsCasual DressFamily Friendly FlexibilityCollaborative / Fun / UK Team CultureExcellent Opportunities for ProgressionDell Laptop / Dual Monitors / Docking Station / VOIP HeadsetFree Taunton Town Centre ParkingWorking Pattern:9:00am to 5:30pm Monday to FridayDue to the nature of this role we will look for you to work in our Taunton office at least 2 x days per weekTravel:NoneInterview Process:Step 1: Microsoft Teams Interview (30 x Minutes)Step 2: Online personality and behaviour profile (45 x Minutes)Step 3: In-Person Interview at our Taunton office (60 x Minutes)Induction:If successful you will be expected to spend your first full week / induction based from our Taunton office