| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Taunton |
| Education | Not Mentioned |
| Salary | £25,000 - £35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: 2 nd Line Support Engineer Location: Somerset Salary: £25,000.00 - 35,000.00 pa Our client has a fantastic opportunity for a 2 nd Line Support Engineer to join their IT team. You will be responsible for providing technical support to clients by resolving issues and ensuring customer satisfaction. Daily tasks include dedicatingtime to tickets, investigate and solve technical problems, communicate troubleshooting steps, and maintain documentation on team procedures and processes. You will be supported with on-going training and have the support you need to develop with many opportunities for career progression. Enjoy working with exceptional people, earning a competitive salary complemented with a performance related bonus. Skills As a Microsoft Solutions Partner our clients focus is working with Microsoft technologies such as Office 365, SharePoint, Windows and Windows server, and Intune to name a few, however we are not bound to Microsoft and we do work with and supportAWS, Linux, and many more proprietary systems and services. Qualifications At least 2 years of experience in a similar role as a 2nd line support engineer. Excellent problem-solving skills and analytical thinking. Strong communication skills both verbally and written. Strong technical skills in Windows and macOS. Experience with Office 365 or G-Suite. Good knowledge of network topology. Ability to work in teams and collaborate effectively. A natural inclination for excellent customer service. Nice to have but not essential: CompTIA A+, N+, Microsoft Modern Desktop Administrator Associate, Azure Administration Associate. Experience: IT support: 2 years (required) Customer service: 1 year (required) Licence/Certification: CompTIA A+ (preferred) CompTIA Network+ (preferred) Microsoft Certified: Modern Desktop Administrator Associate (preferred) Work authorisation: United Kingdom (required)