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Job Location | Taunton |
Education | Not Mentioned |
Salary | 10.42 - 14.69 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
HUC is thriving. There is lots to do, which means new opportunities, new challenges and great personal and professional development. We never stand still. Neither will you. HUC is committed to investing in its people: growing talent and creating new opportunities.As an NHS 111 Call Handler you will be the first point of contact for patients, their relatives and healthcare professionals managing urgent and non-urgent cases when they call for medical advice.Using the NHS Pathway software, you will be charged with assessing the patients condition and ensuring they are directed to the most appropriate healthcare professional or service including advice on how to manage their symptoms at home.As part of an integrated urgent care team, and will work with non-clinical and clinical colleagues, including healthcare professionals such as nurses, doctors, allied health professionals, pharmacists and dentists.In this role you will be trained to use advanced listening and probing skills, to ensure that every patient is provided with clear advice and signposted correctly