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Job Location | Tamworth |
Education | Not Mentioned |
Salary | £33,000 - £38,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Our client are a leading IT services company based in Tamworth and are looking for a Systems Specialist to join their team.The role will involve working as part of the project function, catering for R&D of new products/services, through to the effective delivery of audits, site surveys, implementation/installations and documentation for new or existing customers infrastructures.Your role will involve the following tasks:• 40% /60% split in terms of your time. 60% of your time will be spent focused on BAU and escalations;guiding Associate Systems Specialists, Lead Helpdesk Analyst and Senior Helpdesk Analyst team members, enhancing your own technical and consulting skills through further training and exposure to projects, completing site audits, attending presales meetings and contributing to tender documentation. 40% of your time will be focused on project designs and installations.• Ability to design/support the deployments of O365 and Azure Services• To provide sales support for new or existing customer design/changes, catering for (but not limited to) Physical, Virtual Server and Cloud Infrastructure, Server Software, Storage Systems and Backup Infrastructure• To configure, troubleshoot and install Microsoft Server (Physical and Virtual)• To configure, troubleshoot and install VMware and Hyper V solutions• Ability to deal with third party products and vendors such as Mimecast, Sophos and Peppermint.• To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix• To lead small to medium scale infrastructure project work for new or existing contracts• To create, manage and QA Statements of Work for mid-contract customer changes• To provide on call support out of hours• To provide scheduled out of hours change support as part of planned maintenanceIn order to be considered for this role you need to have the following experience:• Microsoft Server (physical and virtual implementation)• VMWare and Hyper V installation and configuration• Citrix Server (Fundamentals a minimum)• Design, installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)• Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM) at least one a speciality.• O365 suite of products, specifically Exchange, Office and Skype.• Azure, IaaS and Backend as a Service (BaaS)• Monitoring &Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)• Microsoft Operation Manager• Strong skills in security technologies & practices• Strong working practices for operating within a Data Centre/Server Room Environment• Excellent hands on skills with voice technologies -ISDN, VOIP, SBC (Unified Comms)• Ability to identify poorly installed systems infrastructure and design remedial action plansThey are looking at offering a salary of between £33,000 - £38,000 depending upon experience & additional benefits.