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| Job Location | Tamworth |
| Education | Not Mentioned |
| Salary | 19,340 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Due to extensive business growth we have two rare opportunities for our client in their Social Media Customer Service Team. After training in the office this role will be home working with the exception of one day per week which will be office based.The roleAnswering a high volume of web chats in a timely mannerProviding a high level of customer service to customersResponding to queries and complaints via web chat and e mail in a timely mannerWorking to deadlinesLiaising with internal teams to gain up to date and relevant informationNavigation around various in house systemsProcessing ordersData entryOur client adopts a fun and friendly atmosphere with lots of incentives and has a real sense of pride in where they have got to as a business.The ideal candidate will have experience in a similar role, has a general interest and perhaps experience in a Social Media environment and want to succeed.Candidate AttributesProficient IT skills including MS OfficeAn interest or experience gained in Social Media / BloggingExcellent written and verbal communication skillsHours:37.5 hours per week ( Monday - Friday )Salary :£19340.00Benefits :Free legal helplinesIncome protection planVoluntary benefits packageRef: GS895Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 - 7 working days of your application, you should presume that your application was unsuccessful. By applying for thisvacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.