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Service Duty Manager

Job LocationTamworth
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the roleAn excellent opportunity has arisen for a Full Time Assistant Service Manager to join our very successful service operations at Sytner BMW Tamworth. Supporting our Service Manager, you will help manage & lead a strong team of Service Advisors assisting indelighting our customers and getting it right first time. You will provide valuable support & direction for all daily tasks within this fast paced environment.Look for ways to improve our processes and customer experience whilst maximising profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales through weekly coaching and our Best Advice Programme.This is an ideal way of stepping into management before taking on a full service team.About youPrevious experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Bespoke Flexible Working Solutions
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • Free onsite parking
  • One day a year paid voluntary / community work
  • Business social events
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individuals unique contribution, supporting our colleagues to thrive and achieve their full potential.We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

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