Programme Manager Team Lead CX Global transformation

Job Description

Programme Manager | Team Lead | Global transformationIf you have strong leadership experience, a cross functional background and excellent stakeholder management skills, please get in touch!Were searching for Solutions Team Manager / Digital Transformation / Programme Manager to join a leading international business as they continue a global change project spanning all areas of their business however this function focuses on any element whichinteracts with their customers - web, apps, mobile apps, CRM, marketing, data - it is pretty impressive the journey they are on!Youll lead a team that connects and supports the technical and business teams working to improve the digital experience for their global customers, shaping the future of this household brand. By working with the business and other IT functions to manage relationships,provide technical consultancy and overseeing the existing software portfolio your team will be fundamental to ensuring digital change. You will be highly organised with a strong track record of leading and developing cross-functional teams. Youll need a great understanding of technical concepts and solutions as well as some experience of delivering projects but the people development is themain focus here. Youll also be a great communicator and able to build and maintain productive relationships. Its fast-paced and every changing so being flexible and pragmatic is a must.ROLE: Solutions Team Manager / Programme Manager / Digital Transformation Lead SALARY: £54,000 - £90,000 + yearly salary increments, flexible working hours and remote working options, workplace pension, 5 weeks holiday + 8 bank holidays, death in service, long service reward, paternity, maternity and adoption pay, bike to work scheme,sick pay, discounted gym membership, bike to work, shopping & travel discounts, confidential advice and support and more to discussLOCATION: A5 / M42 - commutable from Leicestershire, Warwickshire, StaffordshireKEY RESPONSIBILITIES- Lead a team that drive alignment between Technology, change and business teams. - Collaborate and build relationships with global and local stakeholders, IT and business units, and other international functions- Maintain knowledge of key market and technological trends across web/ apps/ CRM/ marketing and eCommerce and provide technical analysis on these topics - Oversee the management of IT Project portfolio, including assessment and project governance - Provide advisory and governance, in relation to the deployment and rollout decisions of IT changesFor this role you must have:- Demonstrable leadership skills either as part of a role or in undertaking a managerial role- Excellent stakeholder management and communication skills- A background in Technology, potentially within applications, ecommerce, customer experience, digital or transformation. If this sounds like you or you would like to know more, please apply or get in touch with Hayley Rogers IT Manager, project Lead, solutions Team manager / Programme Lead | Programme Manager | Technology Change | Digital Transformation | Technology | Application Portfolio Manager | Customer Interaction | Customer Experience | Web Mobile CRM Marketing |

Keyskills :
Programme Lead | Programme Manager | Technology Change | Digital Transformation | Technology | Application Portfolio Manager | Customer Interaction |