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Job Location | Tamworth |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensureMazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business.Role Overview:The Major Incident & Problem Manager will lead the management and reporting of all Incidents and associated Problems. You will take the role of Major Incident Manager in the event of high priority Incidents and be responsible for driving the restorationof Mazars business technology services and solutions. Responsible for the major incident and problem management discipline, ensuring an effective and coordinated set of processes are developed and maintained across all services, suppliers and customers. Youwill be an ambassador for Incident Management and will identify and maintain key relationships with internal and external stakeholders to continually improve the reputation of Mazars Service Management focussing primarily in the Major Incident, Incident andProblem Management disciplines.Key Duties: