Infrastructure Engineer

Job Description

Infrastructure Engineer Location: Tamworth - with flexibility to be almost fully remoteSalary: Above Market Average + Generous Car Allowance + Opportunity for Over time + Paid Microsoft QualificationOverview:Our client, an outstanding and well-established IT outsourcing company and Microsoft Gold Partner, are seeking an IT infrastructure specialist to work on projects for their clients, implementing and supporting solutions - across onsite, Cloud and hybriddeployments.Time will also be spent on BAU and escalations of existing clients, as well as guiding other members of the Infrastructure team.Key Responsibilities:

• Working as part of teams focused on specialist areas including: Systems or Networking or Applications
• Majority of time will be dedicated to project installations, with the expectation that to be able to demonstrate substantial experience of supporting solutions across onsite, Cloud and hybrid deployments
• The remainder is to be spent on BAU and escalations; guiding other members of the Infrastructure team, as well as completing site audits, attending presales meetings and supporting tender documentation
• Providing sales support for new or existing customer design/changes, catering for (but not limited to) physical servers, Virtualisation and Cloud Infrastructure, Server Software, Storage Systems and Backup Infrastructure
• To configure, troubleshoot and install Microsoft Server (physical and virtual)
• To configure, troubleshoot and install VMware and/or Hyper-V
• Experience with either Mimecast, Sophos, or Peppermint
• To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
• To lead large scale infrastructure project work for new or existing clients
• To provide occasional on-call support out of hours
• To provide scheduled out of hours change support as part of planned maintenance
• To adhere to policies and procedures that contribute to the maintenance of ISO, Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)
• To provide quality documentation when expected

Technical SkillsEssential - A Combination of the Following (There is No Expectation to Have Experience With All!)

• Microsoft Server (physical and virtual implementation)
• VMWare and Hyper V installation and configuration
• Citrix Server
• Design, installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
• Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM)
• O365 suite of products, specifically Exchange, Office and Skype
• Azure or IaaS
• Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
• Microsoft Operation Manager
• Skills in security technologies & practices
• Experience within a Data Centre/Server Room environment
• Some experience with voice technologies - ISDN, VOIP, SBC
• Ability to spot poorly installed systems infrastructure and design remedial plans

Desirable

• ITIL/ISO2000
• Qualifications - A Combination of the Following (No Expecation to Have Experience With All!)
• MSCA or MCSE
• Cisco CCNA/P Security
• Citrix CCA
• VMware VCP
• Additional Experience
• Experience within IT Services/Outsourcing - working to customer SLAs and/or ISO27001
• Customer focused background
• Exposure to designing solutions

Miscellaneous

• OT payments where applicable
• Standby allowance
• Funded training and exams
• Training bonus

"Infrastructure" "Azure" "O365" "Solutions" "Tamworth" "Birmingham" "Lichfield" "Burton" "Walsall" "Sutton Coldfield" "IT MSP" "Staffordshire" "West Midlands" "Leicestershire" "Nottinghamshire" "Derbyshire"Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majorityof the regions premier employers. To search for all of our live jobs please visit us at macildowie.com.Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role youll be sent a request for your consentto hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing noticefor Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We cant provide direct links as email address and website urls within our job adverts are removed by some of the websites on whichwe advertise.