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Customer Insights Analyst

Michael Page Digital
Job LocationTamworth
EducationNot Mentioned
Salary£40,500 - £49,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This role calls for a Customer Insights Specialist who is adept at analysing retail trends and customer behavior to drive strategic decisions using qualitative and quantitative research methods. The successful candidate will support a dedicated team withinthe Analytics department, ensuring the delivery of top-notch insights that boost sales performance.Client DetailsOur client is a major player in the retail industry, boasting over 10,000 stores across 20 countries. They have a steadfast commitment to quality and value, and are renowned for their efficient, lean approach to business operations.Description

  • Support the analytics team to deliver comprehensive customer insights using qualitative and quantitative research methodology.
  • Monitor and analyse retail trends, customer behaviour and competitive landscape
  • Develop strategic recommendations based on data-driven insights
  • Communicate insights and recommendations to stakeholders across the business
  • Implement robust analytics methodologies to ensure data accuracy
  • Optimise the use of customer data to support business decisions
  • Collaborate with other departments to align strategies and objectives
  • Drive the continuous improvement of analytics capabilities within the business
ProfileA successful Customer Insights Specialist should have:
  • A degree in Business, Statistics, Economics or a related field
  • Prior experience working in an analytics team within the retail industry
  • Strong skills in statistical analysis and data interpretation
  • Proficiency in data analytics tools and software
  • Excellent communication skills to liaise with different departments and stakeholders
  • A proactive approach to identifying trends and making strategic recommendations
Job Offer
  • An attractive salary range of £40,500 - £49,500 per annum
  • Enjoyment of the comprehensive Benefits package
  • Generous holiday leave
  • A culture that values teamwork, innovation and continuous improvement
  • An opportunity to work with a global leader in the retail industry
This is a great opportunity for an experienced Customer Insights Specialist to make a significant impact within a leading retail company. We encourage all suitable candidates to apply today.

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