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Customer Account Manager

Workstreet
Job LocationTamworth
EducationNot Mentioned
Salary£30,000 - £36,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Account Manager£30,000 to £36,000 Basic salary plus Bonus TamworthOur client a leading manufacturing company who is now seeking a Customer Account Manager to support in the development of new partners to ensure the continued expansion of the UK marketThe requirement is for an office-based point of contact for existing customers developing long term relationships, and generating additional business. Previous experience and a track record of building and delivering relationships within a sales/accountmanagement environment is essential.Key Roles and Responsibilities

  • Explore cross selling opportunities where appropriate to help identify product offering and identifying the Customer’s additional requirements
  • Develop where appropriate Customer Account Plans to strategically identify and review future opportunities and risks
  • Ensure the Company’s growth targets for the customer portfolio are achieved on an annual basis
  • Adopt the sales process methodology and develop strong value propositions that support the sales objectives
  • Identify and gain support of key stakeholders in the customers organization
  • Select and implement the best approach to win the growth opportunity and defeat competition
  • Act as a lead point of contact for all matters specific to your customers
  • Understand the needs and future requirements of customers through proactive account management.
  • Clear communication of the progress of monthly KPIs to all relevant stakeholders including customer retention, additional sales and customer attraction
  • Understand quality standards set by the company and agreed with each customer
  • Retain ownership of the customer service level agreement
The ideal candidate will possess the following attributes and experience.
  • 2-3 Years B2B sales/account manager background.
  • Adaptability in your communication with various industry accounts and contacts.
  • Enthusiastic and willing to learn new skills and work within a small, fast paced company.
  • Excellent written and verbal communication skills required.
  • Proficient in Office 365/Excel.
  • Confident communicator both internally with the team and externally with your managed accounts.
  • Proactive, organized, great time and work-load management to prioritize tasks and actions.
  • Experience with working within the software industry desirable but not essential.
Additional Keywords: Sales Account Manager, Enterprise Business Representative, recruitment, Business Development Executive, BDE, Sales Executive, Sales Representative, Sales Rep, Telesales Rep, Telesales Representative, Lead GenerationExecutive, Lead Development Representative, Software Sales, IT Sales, Telesales Executive, Telemarketing Executive, Outbound Sales Rep, Internal Sales Rep,

Keyskills :
Account ManagementBusiness DevelopmentRetentionTelesalesB2B sales

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