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Job Location | Tadworth |
Education | Not Mentioned |
Salary | 35,000 - 40,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
We are looking for an Office Manager to join our team within a prestigious elderly care nursing home. The home delivers CQC rated OUTSTANDING (top 4%) care and the Office Manager plays a very important role. They work closely with the Matron Manager andthe Directors to ensure the smooth running of the home. The successful candidate will be positive, enthusiastic and well organized. They will have strong people skills and will want to be part of a team that strives to deliver the best care possible. Theywill be highly credible and able to confidently sell the home to potential residents and visitors. This role could suit someone used to managing a busy hotel.JOB DESCRIPTION: Front of house duties e.g. Greet visitors in a pleasant and courteous manner, and guide them to the appropriate staff member. Operate phone / fax / e-mail / office equipment, as appropriate. Receive and distribute mail. Manage administrative running of the home e.g. provisions ordering, booking routine maintenance for equipment, managing supplier contracts. Draft and implement duty roster (including covering shifts as necessary). Monitor and record staff hours, absence and holiday. Proactively manage occupancy e.g. follow leads, conduct viewings, fill beds. Manage admission and discharge process for residents. Administer recruitment and induction of additional staff as required e.g. place adverts, arrange interviews, manage DBS account. Initiate monitor and update staff records. Initiate, monitor and update non-clinical resident records. Manage non-clinical team members. Manage petty cash account and work with Finance Manager to monitor account. Log and monitor incoming invoices and accounts and liaise with Finance Manager regarding payment. Conduct audits e.g. Health & Safety related and initiate solutions as required. Carry out staff management duties e.g. appraisals. Work closely with other management and Directors to ensure smooth running of the home. Undertake other duties, as necessary.COMPETENCIES Caring nature Good attitude - open to continuous improvement Organised and able to multi-task Sales (ability to effectively communicate and connect with people to fill rooms) Approachable Good working knowledge of Microsoft Word and Excel Good knowledge of IT Calm temperament Proactive Positive and enthusiastic nature Team focussed Mindset of wanting to go the extra mile to do a great jobEXPERIENCE Minimum of 15 years relevant experience. The successful candidate will need to be credible in the eyes of visitors, staff, the regulator and others. Someone who has taken a prolonged career break but is now keen for a new challenge will be considered.LOCATION Tadworth, SurreyTYPE OF ROLE Full time and permanent, office based, Monday to FridayOTHER Driving licence and own transport required - Must live within 40 minutes drive of TadworthMUST BE - OR PREPARED TO BE COVID VACCINATED