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Operations Manager

Anonymous
Job LocationSyston, Leicester
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Main Purpose:

  • Responsible for the quality and efficiency of the Project Management, Installation, Service and Repair functions of the company’s integrated solutions offering for healthcare establishments.
  • To manage your team(s) processes and identify training needs of personnel within it.
  • To maintain Operational, Quality, Health, Safety and Environmental standards as defined by the Operations Director, Director Regulatory Affairs and other responsible members of the company as required.
  • To deputise for the Operations Director as required.
    • Product, Sector & Territory
  • Integrated theatre solutions.
  • Communication systems such as Theatre Control Panels, Remote Alarm Panels, Picture Archiving and Communication Systems and Power Systems in all major UK hospitals, theatres departments, PGC and other healthcare departments.
  • Occasional work abroad may be required.
    • Key Duties & Responsibilities:
  • Manage your team(s) on a day-to-day basis.
  • Plan, prioritise and liaise with other departments.
  • Facilitate Project Management, Installation, Service and Repair handover from point of order receipt.
  • Orchestrate and marshal resources for efficient Project Management, Installation, Service and Repair process.
  • Assist with staff recruitment, training, and monitoring, including record keeping, expenses, appraisals etc.
  • Maintain a personal programme of continuous professional development with respect to new products, techniques and technologies and report findings, as necessary.
  • Observe and maintain the required technical standards in compliance with relevant agencies.
  • Adhere to all defined quality, health, safety, and environmental procedures and internally set standards.
  • Structure processes to maximise efficiencies.
  • Provide the technical training needs of your team.
  • Liaise with Sales teams to meet project, service and repair requirements.
    • General Duties:
  • Administration and reporting, as necessary.
  • Observe Health, Safety and Welfare compliance.
  • Regular reporting to the Operations Director on operational matters.
  • Ensure all project, installation, service, and repair documents are safely archived during / following completion.
  • Attend relevant training courses in the UK and abroad as required.
  • Carry out personal study to develop relevant knowledge, techniques, and skills.
  • Look after and be responsible for all company equipment (including documents) which is made available to you.
  • Be aware of and adhere to company policies and procedures.
  • Undertake such other duties assigned by the company which are reasonable in relation to the position and skills of Operations Manager.
  • Carry out any ad hoc duties and responsibilities as assigned by your Manager or for Business needs.
    • Special Conditions:
  • This role will involve regular travel and time away from home.
    • Health & Safety:
  • You have a duty of care for yourself and your colleagues under the Company’s Health and Safety policy
  • Ensure compliance to the Company’s Health and Safety Policies and Procedures and internal standards
  • This role will involve Manual Handling.
    • Qualifications & Experience:
  • Must be educated to the equivalent of degree standard.
  • A management qualification is desirable with at least 5 years’ experience in operational management preferably within a project management environment or related area with product/service knowledge.
  • A formal project management qualification is desirable
  • Demonstrable track record of success in dealing with complex project management issues
  • A good level of written English, able to communicate via written media (email) and verbally.
  • An understanding of computer systems both hardware and software would be advantageous.
  • An understanding of clinical systems and processes.
  • Must have good language and writing skills to accurately complete the necessary reports etc.
    • Skills, Qualities & Attributes:
  • Strong organisational skills.
  • Be able to multitask.
  • Be able to use computer applications effectively.
  • Efficiently communicate both verbally and in written form.
  • Have comprehensive knowledge of project management principles and implementation.
  • Have leadership and supervisory skills.
  • Have interpersonal skills.
  • Be able to coordinate with other departments.
  • Excellent planning, change and time management capabilities.
  • Be cordial and professional.
  • Have good judgement and decision-making skills.
  • Self-motivated, results-oriented with a positive outlook, and a clear focus on efficiency and attention to detail.
  • Reliable, tolerant, and determined, an empathic communicator, able to view issues from anothers point of view.
  • Well presented with a professional business-like manner.
  • Sufficiently mobile and flexible to travel within the UK and occasionally abroad.
  • Keen for new experiences, responsibility, and accountability.
  • Able to get on with others and be a team-player.
  • Must have clean driving license.
  • Polite and courteous manner regardless of the situation
  • Ability to work calmly under pressure and a willingness to go the extra mile at busy times.
    • Technical Skills:
  • IT skills including the ability to use Microsoft Office Suite, Excel, Word and Outlook
    • Required skills
  • Engineering
  • Hospitals
  • Project Management
  • Supervisory Experience
  • Service Operation

    • Keyskills :
    Engineering Hospitals Project Management Supervisy Experience Service Operation

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