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Client Manager - Fire Curtains

HUNTER MASON CONSULTING LIMITED
Job LocationSyston, Leicester
EducationNot Mentioned
Salary£25,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a dynamic, results-oriented professional with a passion for managing surveys, coordinating with clients, and ensuring seamless communication with fitters in the construction industry If so, we invite you to join our team at [Company Name]. We area leading Fire Curtain Wall Company dedicated to providing cutting-edge solutions for fire protection in the construction sector. As we continue to grow, we are seeking a talented and motivated Survey and Client Manager to play a pivotal role in our success.Position Overview:As the Survey and Client Manager, you will be responsible for overseeing the surveying process, maintaining strong client relationships, and facilitating effective communication between our clients and our team of fitters. This role is vital in ensuringthe successful execution of projects, meeting client expectations, and contributing to our companys reputation for excellence.Key Responsibilities:

  1. Survey Management:
    • Conduct on-site surveys to assess project requirements, ensuring accuracy and attention to detail.
    • Collaborate with engineering and design teams to develop survey reports and project plans.
    • Oversee survey schedules, ensuring timely completion and efficient resource allocation.
  2. Client Engagement:
    • Cultivate and maintain strong relationships with clients, understanding their unique needs and expectations.
    • Act as the main point of contact for clients, addressing inquiries, providing updates, and managing feedback.
    • Collaborate with the sales team to identify opportunities for upselling or expanding services to existing clients.
  3. Communication Coordination:
    • Facilitate clear and timely communication between clients and our team of fitters.
    • Coordinate project details and specifications, ensuring alignment with client requirements.
    • Resolve any communication or project-related issues promptly to maintain client satisfaction.
  4. Project Support:
    • Monitor project progress, ensuring adherence to timelines and quality standards.
    • Provide support to fitters by supplying essential information, materials, and resources as needed.
    • Collaborate with the project management team to address any unforeseen challenges or modifications.
  5. Documentation and Reporting:
    • Maintain accurate records of surveys, client interactions, and project updates.
    • Generate comprehensive reports for clients and internal stakeholders.
    • Assist in the development of project proposals and cost estimates as necessary.

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