| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Swansea Vale |
| Education | Not Mentioned |
| Salary | 23,454 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are recruiting on behalf of our client based in Swansea. Due to the companys continued expansion, they have an exciting new opportunity for a System Support Co-ordinator to join their team. The role will be based within our Helpdesk Department, whichis the central communication and support hub for their clients and staff alike.Main duties and responsibilities: * Processing and responding to a variety of customer enquiries via the Company IT systems. * Gathering data from the Operational Team in order to prepare and issue monthly customer service reports to a range of clients. * Provide support, maintain and manage the companys IT Systems, such as Ezitracker, Zendesk, iAuditor, Adobe DC Pro, BT cloud, Word Press, Social Values Portal and the client portal. * Providing administration support to all departments and supply analytic data where necessary.Skills required: * Possess a methodical and flexible approach with the ability to prioritise a dynamic workflow. * Have a good working knowledge of Microsoft Office & associated applications (Outlook, Word, Excel, share point etc) in additional to adapt to dedicated industry software. * A good communicator, team player & have excellent interpersonal skills. * A proven background in a similar role * Previous experience of using Ezitracker, Zendesk, iAuditor, Adobe DC Pro, BT cloud. * Working knowledge of Word Press is desirable.Acorn Recruitment acts as an employment agency for permanent recruitment.
Keyskills :
ZendeskiAuditorEzitrackerAdobe DC ProBT cloud.