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TUI Retail Travel Advisor, Swansea Quadrant, 37.5 Hours

Job LocationSwansea
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Salary: £20,000 (FTE equivalent)Joining the TUI Retail Team as a Travel Advisor, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. Youll put all customers at the heart of our business by creating unforgettableholiday experiences that make us the best-loved holiday company.ABOUT THE JOB

  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI. By providing you with the best tools, youll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things dont go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
  • Youll embrace change and rise to the challenges of a customer focussed role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it Smashing your Targets
ABOUT YOU
  • Excellent customer service skills
  • Strong commitment to achieve targets and overcome challenges
  • Team player who engages and collaborates at all times with customers and colleagues
  • An organised individual who takes pride in their work and responsibility of their own development
  • Ability to use initiative to proactively spot and resolve potential problems
  • Passion to work within tourism, although travel experience is not essential
  • Confidence to handle multiple currencies and administrative tasks whilst complying with procedures
  • Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance
ABOUT OUR OFFER
  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional TUI time off
  • Competitive salary with a commission scheme that rewards you for exceeding targets
  • Health and Wellbeing support across five key areasFinancial, Health, Social, Community and Career
  • Excellent rates with foreign exchange and discounts with retailers
  • Discovery daytime to spend working at a local charity or community
  • Investment in your development,alongside your store induction
  • Pension scheme andlife assurance
We love to see your uniqueness shine through and inspire the future of travel.If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA.To apply for this role, please answer the questions fully, we do not require a CV.Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or youll receivean email shortly after.

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