Service Assistant x 6 / Cynorthwy-ydd Gwasanaeth x 6

Job Description

Summary Working within a bustling atmosphere as part of the passionate Rhosili team this role as a Service Assistant plays a core part in providing fantastic service to both retail and food & beverage customers in our shop. Do you enjoy helping people, providinggreat service and having variety in your working dayThis job might just be perfect for you!Hours:This role is an hourly paid, fixed term role that will include weekend and bank holiday working (no evenings or split shifts) from the beginning of March to mid November 2022.Wherever possible we aim to offer a consistent workingpattern, but were looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. Well give you as much notice of this as possible.The Salary: £9.60 ph.Duration: Fixed term contract until 13th November 2022Due to our location own transport may be needed.Gan weithio o fewn awyrgylch prysur fel rhan o dm angerddol Rhosili, maer rl hon fel Cynorthwy-ydd Gwasanaeth yn chwarae rhan greiddiol wrth ddarparu gwasanaeth gwych i gwsmeriaid manwerthu a bwyd a diod yn ein siop. Ydych chin mwynhau helpu pobl, darparugwasanaeth gwych a chael amrywiaeth yn eich diwrnod gwaith Efallai y bydd y swydd hon yn berffaith i chi!Oriau: Maer rl hon yn rl cyfnod penodol a delir fesul awr a fydd yn cynnwys gweithio ar benwythnosau a gwyliau banc (dim nosweithiau na sifftiau wediu rhannu) o ddechrau mis Mawrth i ganol mis Tachwedd 2022. Lle bynnag y bon bosibl, ein nod ywcynnig patrwm gwaith cyson, ond rydym yn chwilio am hyblygrwydd gan y gallai fod angen i ni newid y patrwm hwn o bryd iw gilydd i ddiwallu anghenion y busnes. Byddwn yn rhoi cymaint o rybuddphosibl i chi o hyn.Y Cyflog: £9.60 ph.Hyd: Contract cyfnod penodol tan 13 Tachwedd 2022Oherwydd ein lleoliad ein hunain, efallai y bydd angen cludiant. What its like to work here The National Trust shop at Rhosili, housing a new for 2022 takeaway food & beverage operation, is found high on the cliff top with glorious views over the beautiful Rhossili Bay and the iconic Worms Head. We welcome thousands of visitors to our shop everyyear from the beginning of March to early November.We are a small, friendly team who enjoy engaging with our visitors about our products, the work of the National Trust and sharing our love for Gower. We take pride in our work, maintaining high visual merchandising and customer service standards as befitsa National Trust shop.Mae siop yr Ymddiriedolaeth Genedlaethol yn Rhosili, syn gartref i ymgyrch bwyd a diod tecaw newydd ar gyfer 2022, iw gweld yn uchel ar ben y clogwyn gyda golygfeydd gogoneddus dros Fae hardd Rhosili a Phen pyrod eiconig. Rydym yn croesawu miloedd o ymwelwyrin siop bob blwyddyn o ddechrau mawrth i ddechrau mis Tachwedd.Rydym yn dm bach, cyfeillgar syn mwynhau ymgysylltu n hymwelwyr am ein cynnyrch, gwaith yr Ymddiriedolaeth Genedlaethol a rhannu ein cariad tuag at Benrhyn Gwyr. Rydym yn ymfalcho yn ein gwaith, gan gynnal safonau masnachu gweledol uchel a gwasanaethaucwsmeriaid fel syn addas ar gyfer siop yr Ymddiriedolaeth Genedlaethol. What youll be doing With your love of working with people and desire to provide an excellent service, youll work across both our retail and food & beverage operations to make sure that all visitors have an outstanding customer service experience. Youll acknowledge, welcomeand engage every visitor to our shop, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable. This means youre always on hand to help and to ensure that the shop is maintained to a highstandard.As a key member of our food & beverage and retail team, youll ensure that stock is available, displayed in a pleasing way, is correctly priced and available for purchase. Youll learn the ropes on the tills and on our very easy to use bean to cup coffeemachines. Youll look to maximise the profit and sales generated at our special place by ensuring that every opportunity is taken to increase our sales and averagecustomer spend, whilst also letting our customers know about the amazing work we are doing andwhat their money is fundingwhether this is financing local projects or promoting our national strategy, cause and membership offer.Gydach cariad at weithio gyda phobl ach awydd i ddarparu gwasanaeth rhagorol, byddwch yn gweithio ar draws ein gweithrediadau manwerthu a bwyd a diod i sicrhau bod gan bob ymwelydd brofiad gwasanaeth cwsmeriaid rhagorol.Byddwch yn cydnabod, yn croesawuac yn ymgysylltuphob ymwelydd n siop, gan gynnig cymorth a chyngor iddynt gydau pryniannau a chwilio am ffyrdd o fynd y filltir ychwanegol i wneud eu profiad yn gofiadwy. Mae hyn yn golygu eich bod bob amser wrth law i helpu ac i sicrhau bod y siopyn cael ei chynnal ai chadw i safon uchel.Fel aelod allweddol on tm bwyd a diod a manwerthu, byddwch yn sicrhau bod stoc ar gael, wedii arddangos mewn ffordd ddymunol, yn cael ei brision gywir ac ar gael iw brynu. Byddwch yn dysgur rhaffau ar y tiliau ac ar ein peiriannau coffi ffa hawdd iawneu defnyddio. Byddwch yn ceisio gwneud y mwyaf or elw ar gwerthiant a gynhyrchir yn ein lle arbennig drwy sicrhau y manteisir ar bob cyfle i gynyddu ein gwariant ar werthiannau a chyfartaledd, gan roi gwybod in cwsmeriaid am y gwaith anhygoel rydym yn eiwneud a beth yw eu harianboed hynnyn ariannu prosiectau lleol neun hyrwyddo ein strategaeth genedlaethol, achos a chynnig aelodaeth. Who were looking for

• A can-do attitude

• Genuine enthusiasm for working with people

• Excellent customer service skills

• A willingness to learn new skills

• Ability to work well in a team or on your own

• Good understanding of the National Trust and what we do
• Agwedd gallu gwneud
• Brwdfrydedd gwirioneddol dros weithio gyda phobl
• Sgiliau gwasanaeth cwsmeriaid rhagorol
• Parodrwydd i ddysgu sgiliau newydd
• Y gallu i weithion dda mewn tm neu ar eich pen eich hun
• Dealltwriaeth dda or Ymddiriedolaeth Genedlaethol ar hyn a wnawn

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too. Wherever youre