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Customer Service Assistant

Recruit4staff (Wrexham) Ltd
Job LocationSwansea
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Recruit4staff are proud to be representing their client, an established training business in their search for a Customer Service Assistant to work in a hybrid role from their offices in Swansea.For the successful Customer Service Assistant our client is offering:

  • Salary up to £25,000
  • Monday to Friday 8.30 - 1700
  • Permanent
  • Benefits: Hybrid 3 days in office 2 home based, 25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary
The role - Customer Service Assistant:
  • Communicate with customers and course attendees via email and telephone
  • Assist with enquiries about course schedules and customer queries
  • Support the customer service executive with queries and investigation
  • Manage initial complaints from customers
  • Assist with payments for course bookings
What our client is looking for in a Customer Service Assistant:
  • Customer Service Experience - ESSENTIAL
  • Language Skills: Fluency in French OR Italian OR an Eastern European language - ESSENTIAL
  • Relative Qualification in languages - DESIREABLE
Key skills or similar Job titles: Customer Service Executive, Customer Service Officer, Customer Service AdvisorCommutable From: Cardiff, Newport, Bristol, South West, SwanseaFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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