Account Director

Job Description

Job Reference: CL/WD/15-08/934/9Job Title: Account Director Location: MobileRegion Covered: Swansea, Bristol, Cardiff, LondonSalary: CompetitiveContract:Permanent / Full TimeBusiness OverviewAtalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services,energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning servicesto the private and public sectors and supporting the local communities in which it operates.Role OverviewBased at our client’s various sites in Swansea, Bristol, Cardiff, and London, as Account Director you’ll be responsible and accountable for overseeing various Soft Services contracts predominantly cleaning and all compliance and audits, budgets, staff developmentand other responsibilities together with an increased P&L responsibility for the assigned contracts.Benefits

• Competitive salary and company pension scheme
• 25 days annual leave plus bank holidays + an additional day after 2 years’ service.
• Access to Wage Stream
• Fully funded qualifications via the Apprenticeship Levy for continued professional development
• Wide range of retail discounts and corporate perks, including discounted gym membership and lifestyle benefits
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Employee Referral scheme, offering up to £500 per referral
• Laptop, mobile phone, expenses scheme and mileage allowance

Key Responsibilities:

• You will ensure long-term account sustainability and maintain and develop strong client relationships together with providing optimum service provision are essential prerequisites for this role.
• You will have a focus on continuous improvement and innovation to ensure our service provision continues to deliver our client’s needs.
• Managing a complex business, you will have an intimate knowledge of cleaning services, business opportunities, and their values, positioning the interpersonal skills to enable Atalian Servest to continue as the preferred provider.
• You will understand financials from a client and a customer perspective as this is essential to ensure we deliver against budget, whilst understanding what business opportunities exist.
• You will be managing multiple million-pound budgets / P & L Management, understanding and owning the contracted deliverables ensuring compliance with all KPIs and KPIs on a day-to-day basis.
• You will take the lead operationally in defining and ensuring that the contracted services perform to the highest standards, fulfil all contractual obligations, and delivers to financial targets.
• You will be responsible for the management of operating costs for the clients contract and oversight of the Operations Team; this includes all operating costs for each site and includes responsibility for the approval of expenditures from your allocatedbudget.
• You will provide regular financial reports regarding budget and funding commitments as and when required.

About You:

• Applicants must have the right to work in the UK
• A full driving license is essential.
• Previous experience in delivering soft solution services to a large client estate.
• Proven experience in managing people across multiple sites.
• Proven experience in managing multi-functional projects and multiple stakeholders.
• A proven track record of dealing with senior clients and customers.
• Experience working at a senior level in operational management, leadership and service delivery environment.
• Experience in setting and achieving the standard for safety, quality, time and cost.
• Experience in managing a budget and proven commercial acumen when dealing with all financial matters.
• Strong interpersonal skills with an ability to operate and build credibility at a senior level with key stakeholders.
• Excellent negotiating and diplomacy skills combined with the confidence and resilience to handle potential conflict situations.
• Ability to resolve conflicting issues and priorities.

How to applyIf you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)https://b/form/f3343c912a8643b69cfdc89dc2bbba8f