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Accommodation Manager

EllisKnight International Recruitment
Job LocationSwansea
EducationNot Mentioned
Salary36,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Accommodation Manager - SwanseaWe have an amazing new opportunity to work as an Accommodation Manager for a luxury student accommodation provider at their property in Swansea.This is a full time role, working 37.5 hours, Monday - Friday.The Accommodation Manager will be responsible for the following duties:

  • Ensure that all visitors and residents receive a warm, friendly and informative welcome
  • You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
  • Show new potential tenants around rooms with the aim to convert viewings into room bookings
  • Build strong working relationships with the Universities
  • Set the standards for providing an excellent service
  • Ensure that any maintenance issues are addressed and rectified in a timely manner
  • Work with the team to coordinate events and provide an excellent environment for the students to live ina home from home.
  • Ensure that health and safety regulations are met
  • Undertake room inspections and report any issues
  • Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
  • Ensure that budgets are met
  • Management of one Maintenance Operative providing guidance and mentoring where needed
  • Participate in client meetings and conference calls at scheduled times throughout the month
The skills & experience required:
  • A good understanding of the property sector would be an advantage
  • PBSA experience is ideal
  • Excellent customer service skills
  • Strong communicator with the ability to build rapport with customers and visitors
  • Strong leadership and mentoring skills
  • Client focused approach
  • Good IT skills (Microsoft Office)
  • Highly organised and proactive approach
  • The ability to multi-task and manage changing priorities

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