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Technical Support Engineer

Job LocationSutton-in-Ashfield
EducationNot Mentioned
Salary25,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is an established and very successful manufacturer of machinery for the FMCG sector and due to business expansion Staffbase have been appointed to recruit for the position of Technical Support Engineer. The successful candidate will work at our clients busy office near Sutton-in-Ashfield.The Role:Reporting to the Service Manger you will be responsible for providing day to day technical support and administration duties which includes but is not limited to the following;

  • Provide effective customer support & technical assistance via telephone and email.
  • Assist with scheduling field service engineers and work allocation
  • Maintain accurate computer records of all calls and maintenance / work schedules.
  • Produce print samples for customers as and when requested
  • Process orders for works and spare parts as and when required.
  • When fully trained provide over the phone technical support to customers in need of assistance.
Candidate:Role will suit candidates who have an interest in developing a career with company who can offer training and long term career progression.May also suit candidates with previous mechanical or electrical engineering experience.Full product training will be given.Hours of Work:Mon - Fri 8.30am to 5.30amBenefits:Competitive Salary Negotiable + OT 33 days annual leave Pension Private Healthcare

Keyskills :
technical supporttechnical administratortechnical support assistant

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