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| Job Location | Sutton Coldfield |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Our client, a busy franchised dealership in Sutton Coldfield have the requirement for an experienced Service Manager / Aftersales Manager of the highest calibre to join their busy Aftersales Department.As a Service Manager / Aftersales Manager your duties will include:Service Manager / Aftersales Manager Role and Responsibilities: - Ensure accurate recording of all daily operating controls and KPIs- Make sure premises, tools, equipment and other dealership assets are controlled and used effectively- Ensure all materials purchased are adequately controlled- Be certain that maximum efficiency and profitability whilst providing a high level of customer satisfaction- Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets- Establish and maintain training needs analysis to provide satisfactory levels of knowledge, skill, job satisfaction and cost-effective development of key Aftersales personnel- Control resources and utilise assets and maximise profitability through effective sale of labour, parts, accessories, lubricants and other products and servicesThe ideal candidate will: - Have excellent technical knowledge gained in retail motor industry as well as previous management experience in similar role- Must be numerate and articulate with outstanding communication and leadership skills- A full driving licence is a pre-requisite- Excellent customer handling skillsThe successful applicant will be highly motivated, efficient and organised. You must be used to working in a competitive and process driven environment and possess excellent communication and customer handling skills. In return, our client are offering a competitive remuneration package with an uncapped OTE, use of a company vehicle, extensive benefits package as well as industry leading product and manufacturer training. Key Skills: Aftersales Manager, Service Manager, Aftersales Leader, Service Team Leader, Service Leader, Parts Manager, Sutton Coldfield, Tamworth, Litchfield, Coventry, Birmingham, Solihull, Walsall, Wolverhampton, Cannock, West Midlands, Staffordshire. Required skills
Keyskills :
Service Manager Aftersales Manager Service Leader Service Team Manager Aftersales Leader