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Sales Administrator

Page Personnel Secretarial & Business Support
Job LocationSutton Coldfield
EducationNot Mentioned
Salary21,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As Sales Administrator, you will be entering customer orders from various portals daily and updating the portals where necessary to notify my clients customer of stock availability and adjustments.Client DetailsA family-run, B2B, and leading supplier of Furniture and Homeware based in Sutton Coldfield.Description

  • Using commercial customers online portals, download orders, prepare paperwork/picklists for the warehouse which will include printing and matching delivery and dispatch labels ready for sending
  • Responsible for updating the online portals to mark orders as acknowledged and dispatched so the customer is always kept up to date
  • Communicating with outside entities to make them aware of out-of-stock updates and potential dates for stock intake
  • Dealing with customer queries from different channels including telephone, email, and online accounts such as eBay
  • Effectively communicate with the warehouse to update stock levels correctly and ensure orders/customer service requests are dispatched quickly and efficiently
  • Working with the team to record and understand the customers needs and queries and be able to act on these quickly to ensure the best possible service
ProfileThe successful Sales Administrator will be:
  • Extremely organised
  • Commutable to Sutton Coldfield
  • Minimum Intermediate level excel with previous exposure to in house OMS/WMS would be advantageous
  • A forward thinker and able to problem solve quickly
  • High levels of accuracy and attention to detail
  • Good communication skills and people skills essential
Job OfferAs Sales Administrator you will be entitled to the following:
  • Monday - Friday (8am - 4:30pm -30 mins lunch)
  • Office Based Role
  • 25 days holiday plus Bank Holidays (33)
  • Onsite free parking
  • Pension Scheme
  • Discount staff purchases

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