Delivery Continuity Team Technical Officer Soft FM

Job Description

LocationSutton Coldfield, B75 7RL, RAF Wyton, PE28 2EAAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, bold and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience: • Meaningful, purposeful work • The ability to learn and grow • The right opportunities and resources • To care about your wellbeing • To feel valued and included About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our workJob descriptionThe ChallengeDIO DCT manages the delivery of several business change programmes and projects to deliver Estate related services. These programmes and projects cover UK and overseas requirements and are generally Category A. The DCT Programmes and Projects are at a range of stages from timescales already set & Initial Gate Business Case development underway, with others yet to begin and teams still to be formed. The post will initially involve working as part of the team drafting the technical Statement of Requirement documentation for the procurement of Soft FM services across the MOD UK Estate, replacing the existing Hestia contract. The services delivered under the contract will include management services, catering, retail and leisure, hotel and mess services, cleaning, waste, and administrative and support services. Post LocationEither RAF Wyton or Sutton Coldfield. Work location to be agreed with the successful candidate.ResponsibilitiesMain ResponsibilitiesThe Technical Officer Soft FM is accountable for providing technical specification and support to procurement work ensuring it adheres to all statutory requirements and conforms to all MOD mandatory requirements for Soft Facilities Management on the MOD estate, with a focus on the functional aspects, for Facilities Management in the UK and also overseas. They will work collaboratively with stakeholders and other SMEs to develop the scope of the requirement promoting strong working relationships with Stakeholders, SME’s and other teams across DIO and wider MOD. This will involve initial capture of the requirement including identification of the data and documents required and then following review - translating the need into the relevant contract documentation format in consultation with DIO Commercial and appropriate SMEs. They will ensure the requirement is clearly laid out and that identified risk is mitigated appropriately. The Technical Officer will provide support to the project and programme teams in activities such as providing technical questions and marking criteria to comply with procurement regulations, undertaking technical evaluation of bids in accordance with the marking criteria and provide assurance reports when required. They will provide the final technical document set as well as guidance on the contract, mobilisation and its management and respond to queries relating to the contract specification. The incumbent will be expected to maintain awareness of developments internally with MOD and externally which may impact the work of the projects and programmes with an ethos of continuous improvement. Lastly the Technical Officer will be expected to undertake any other tasks appropriate to the grade. Essential RequirementsFull UK Driving licence - the successful candidate will be required to visit sites around the UK some of which are inaccessible by public transport. Desirable Experience & SkillsMembership of a Facilities Management professional body, membership of an appropriate Project Management body ie APM. Membership: APM Qualification: Appropriate qualification in Hospitality or CateringLicencesFull UK Driving LicenceBehavioursWell assess you against these behaviours during the selection process:

Leadership

Delivering at Pace

Changing and Improving

Making Effective Decisions

Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

Leadership

Delivering at Pace

Changing and Improving

Technical skillsWell assess you against these technical skills during the selection process:

P3M07 – Requirements Management (Portfolio, Programme and Project Management (P3M) Professional Competence Framework) - Awareness. Please refer to the attached document.