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Job Location | Sutton Coldfield |
Education | Not Mentioned |
Salary | £17,000 - £19,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Why do we want youWe want you because youre seeking a Client/Customer Service Executive role with a difference!Client /Customer Service Executive - 10 months Maternity CoverLocation: Sutton Coldfield - B72 1SXSalary: £17k - £19k DOEEmployment Status: Full Time - Contract - 10 Months Mat CoverIf you enjoy speaking to people and get great job satisfaction out of helping and supporting, if you have an great telephone manner and pride yourself on your exceptional customer service, then this could be the perfect role for you!A bit about usWilmington plc is a company with a difference. Over the years we’ve grown by acquisition and as such we have many unique businesses in our portfolio. Central Law Training is one of them!Central Law Training is the UK’s leading provider of post-qualification training for legal professionals. For 30 years, we’ve helped thousands of students and professionals from companies large and small enhance their skills, increase their expertise.Main Purpose of RoleWorking with the busy Client & Event Management team you will be providing excellent customer service, ensuring client care is prioritised professionally helping all clients and prospective clients with their requirements whether by telephone, email or Live Chat. You will work together with the team to ensure all telephone enquiries are dealt with promptly, bookings and orders are processed in a timely manner and that all customer records and information are kept up to date.Customer journey is of paramount importance to us and your skills and expertise in this area will help us to ensure customer satisfaction throughout.Skills and Experience Required:- Experience in the same or similar role- To be happy to take on a Fixed Term Maternity Cover Contract- Min 5 GCSEs including maths and english or equivalent- A professional and friendly disposition"We are committed to equality, equality of opportunity and valuing diversity"