Business Change Manager

Job Description

LocationSt Georges Barracks, Sutton Coldfield, West Midlands. B75 7RLAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work with a diverse range of talent. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. DIO is a workplace where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We aim to develop and support staff to meet the Departments objectives, and to fulfil their own potential. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities and we treat people fairly, irrespective of their background. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. To help achieve our objectives, we believe in six important values (Safety first, Collaboration, Integrity, Agility, Accountability and Enthusiasm) that underpin our vision and mission. These values equip us for the future and shape how we work together. These values are designed by DIO for DIO. About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions including head office functions and specialisms such as surveyors, town planners, airfield pavement experts, foresters and construction engineers. We work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our work Job descriptionThe Chief Information Officer (CIO) area within the DIO Head Office Finance Directorate, focuses on and is accountable for delivering technology solutions through the Customer, Portfolio Management Office (PMO) and Development, Security and Operations (DEV, SEC, OPS) functions. Each of these functions collaborates to build and lead on the delivery of organisational objectives in alignment with DIOs technology strategy. CIO enables DIO and its staff to deliver outputs and obligations effectively by providing the right technology and operational support for DIO users, its functions, industry partners and other TLBs. Working together with our customers, through the implementation of technology, CIO can shape and transform the way DIO manages estates. Developing capabilities that provide improved, modernised and collaborative technology, which enhances the way in which DIO operates providing overall business efficiencies. CIO supports the business by embedding and executing sound agile and technology and delivery methodologies and technologies. This post is within the Customer Support Services function. The ChallengeThe Business Change Manager role is responsible for managing and coordinating the change interventions required to deliver the ‘people’ aspects of the Smarter Working (SW) Change Programme. The post holder will be an advocate of SW and will develop and deliver targeted interventions to ensure impacted staff are meaningfully engaged, supported and upskilled to adopt and embed the change. The role will identify key risks and will design and deliver mitigation strategies and interventions that support successful adoption of change in order to deliver the SW Business Case benefits. The role is people focused and involves managing stakeholder relationships across the business using an understanding of change impacts in order to plan and oversee change interventions that deliver the desired behaviours and new ways of working. Activities involve supporting employee engagement and all aspects of managing business change including; stakeholder engagement, communications, change impact analysis, training and business readiness. The post holder will be an ambassador for Business Change Management across the organisation. The role will champion best practice in change management and provide expert advice to SW Programme team members and the wider DIO community.ResponsibilitiesLeadershipManagement of resources in order to deliver DIO Smarter Working outputs Demonstrate a personal commitment to the DIO Values Act as an ambassador for Business Change Management across the organisation Promote strong working relationships both within the team and with other teams across DIO and MOD % Change ManagementApply structured methodology to change management activities Responsible for creating and maintaining change management plans Produce and integrate change management tasks into SW project plans Identify, analyse and prepare risk mitigation activities using innovative problem solving Produce change management impact and business readiness assessments Support change management training and skills building Stakeholder Engagement Support the management of complex issues and dependencies through effective stakeholder engagement Manage the development of stakeholder management and analysis activities Responsible for ensuring compliance with DIO Corporate approach and messaging CommunicationManagement of training delivery events, ensuring they are run effectively Responsible for supporting delivery of communications and engagement activities in line with DIO Corporate Communications strategic messaging Responsible for developing and maintaining communications and engagement plan and tasks AssuranceEnsure accurate reporting in relation