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Business Skills Coach

Job LocationSurrey
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Purpose of the positionTo deliver high quality training programmes that develop Apprentices/learners knowledge, skills and behaviours as required for their Level 3 or Level 5 Programme. Complete individual Apprentice/learner learning, assessments, reviews and completions in atimely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive,professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications, as appropriate.Core tasks and responsibilities

  • Provide and deliver a high quality, robust, individualised programme that supports the Apprentice/learners journey in relation to the knowledge, skills and behaviours required for their programme
  • Input to initial assessment, eligibility, pre-enrolment and induction processes to ensure Apprentices/learners starting points are accurately recorded and their programme of learning reflects this information
  • Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills and behaviours as part of their qualification and/or Apprenticeship in order to progress and completeApprentices/learners in a timely manner
  • Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate
  • Effectively use the SmartAssessor e-portfolio/VLE to support and progress Apprentices/learners on their programme/s
  • Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner
  • Provide constructive, professional and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship Standard
  • Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices/learners knowledge, skills and behaviours effectively and efficiently
  • Deliver classroom and virtual training sessions to coach Apprentices/learners in business and management skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship
  • Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment
  • Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management
  • Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales
  • Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement
  • Track and report progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies
  • Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required and in a timely manner
  • Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems
  • Assist with ongoing development of the programme to ensure resources are current and relevant
  • Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management
  • Quality assure the work of other Coaches where qualified, directed to do so and in a timely manner
  • Maintain positive relationships with Apprentices/learners, business partners and all other stakeholders to ensure Pearson TQ retains and gains business
  • Coach and mentor Apprentices/learners to develop positive attitudes towards learning and studying
  • Attend standardisation and team meetings as required
  • Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships
  • Assist in the support and delivery of other qualifications/programmes when required
  • Be flexible over hours of attendance/work, including evenings and weekends where required
  • Cover for other Skills Coaches where required and directed to
  • To undertake any other duties as may be required from time to time
QualificationsTraining / Competencies
  • Hold relevant assessor/teaching/training qualifications
  • Highly motivated, flexible and adaptable
  • Excellent communication skills
  • Proven coaching and mentoring skills
  • Outstanding interpersonal and presentation skills
  • Good IT skills
  • Work under own supervision
  • A flexible approach to a varied workload
  • Qualified trainer and assessor with at least 5 years training and delivery experience within the Apprenticeship business skills sector including experience in delivery of Level 3 and Level 5 leadership programmes
  • Industry competence and experience in a management role
  • Can demonstrate effective learner and caseload management
  • Can demonstrate use of technology to support effective and efficient delivery
  • Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA and standardisation observations
  • Proven ability to work in a target driven environment and track record in successfully achieving targets
  • Excellent written skills to enable detailed feedback and target setting of objectives
  • Delivery experience of CMI Qualifications
  • A relevant Management qualification at Level 5 or above
  • Experience of Ofsted inspections
  • Understanding of ESFA funding requirements
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