NHS Porter

Job Description

This Role is a part time role on a weekly rota basisCommunication Assisting patients, staff and visitors with directional enquiries and other queries. Using all communication equipment in a polite and appropriate manner. Maintaining good relationships with other departmental staff, both within and out with thePortering Department. Using PDA equipment to carry out duties Using computers to carry out online training Answering telephone at helpdesk and responding to customer enquiriesManagement Managing own work tasks in accordance with Departmental standards.Health, Safety and Security Maintaining, supplying and distributing of medical gases cylinders for wards and departmentsand manifolds Ordering and replenishing of medical gases stock as required. Identifying and replacing faulty medical gas regulators. Driving Vehicles and ensuring vehicles are used appropriately and all faults, accidents arereported. Reporting any faulty equipment to Head Porters office and assisting in withdrawingequipment from use. Cleaning of all Patient Moving Equipment after every use. Deep cleaning of all Patient Moving Equipment when required using appropriate substancesand equipment. Undertaking the decanting of liquid nitrogen for Dermatology as required. Disposal of all waste Maintaining cleanliness of entrances, work areas and grounds as necessary Promoting and adhering to all Trust Health and Safety and Security polices. Assist in training of new staff, including one to one training To report any incidents, accidents and near misses in accordance with the Trust IncidentPolicy. To maintain safe clinical practice in diagnosis and treatment (clinical staff only). To ensure own safety and the safety of all others who may be affected by the Trustsbusiness. To comply with all Trust policies and procedures to protect the health, safety and welfare ofanyone affected by the Trusts business. To comply with the Trust Risk Management Strategy and Directorate/Department clinical andhealth and safety policies and procedures. To ensure that equipment provided for the protection of health and safety is maintained andused appropriately. To comply with emergency procedures relevant to your particular Directorate/Department. To attend all Mandatory Training with regard to fire, health and safety, manual handling andcontrol of infection.Clinical Professional and/or Technical Responsibilities Collecting specimens from wards and departments to Pathology and return of specimens ifrequired. Collecting, delivering and processing post for onward distribution Delivering of pharmacy to wards and departments Transporting of blood and blood products to and from Pathology to wards and departments. Undertaking patient transport duties between wards and departments ensuring patient modestyand safety at all times. Transporting deceased patients from wards to the Mortuary using concealment trolleys. Assisting in the viewing of deceased patients by relatives in accordance with Trust procedures Transferring and moving of training equipment as required. Assisting in the transfer, moving and disposal of equipment and furniture. Working in all areas covered by the department. Assisting Security staff by providing cover to the Control Room when requiredQuality/Clinical GovernanceEnsure the risk of infection to you, your colleagues, patients, relatives & visitors is minimised by: Being familiar with & adhering to Trust Polices & guidance on infection prevention & Control; Attending Trust Induction & mandatory training programmes in infection prevention & control; Including infection prevention & control as an integral part of your continuouspersonal/professional development; Taking personal responsibility as far as is reasonably practicable, to help ensure that effectiveprevention & control of health careassociated infections is embedded into everyday practice &applied consistently by you & your colleagues To be aware of the principles of clinical governance and understand what the benefits for patientsand staff are. To understand the clinical governance structure within the Trust and how you may be involved. To participate in clinical governance activities within the Trust and where applicable acrossorganisational boundaries. To ensure that you continuously look for ways to improve the quality of the service or care youprovide to patients or other services/departments, where appropriate. To explore ways to involve and consult with patients, public and carers when developing orevaluating services or the care you provide, where appropriate. To participate in clinical audit activity where appropriate, involving other professions/disciplines. To ensure patient confidentiality is maintained at all times and that you do not access patientrelated information (either electronic or paper based) which you do not need during the course ofyour work. To comply with the procedure for handling any requests under the Freedom of Information Actthereby ensuring that they are dealt with in a timely, specific and confidential manner. Ensure the risk of infection to you, colleagues, patients, relatives & visitors is minimised by:- Being familiar with & adhering to Trust policies & guidance on infection prevention &control;- Attending Trust Induction & mandatory training programmes in infection prevention &control;- Including infection prevention & control as an integral part of your continuouspersonal/professional development;- Taking personal responsibility as far as is reasonably practicable, to help ensure thateffective prevention & control of health careassociated infections is embedded intoeveryday practice & applied consistently by you & your colleagues.