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Job Location | Sunderland |
Education | Not Mentioned |
Salary | £10.86 - £11.27 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
CALL CENTRE ADVISORSFULL TIMEbase pay from £10.86 to £11.27 there is also 24 hour shifts available which pay between £13.80 to £14.41 Per hour after training.37 hours per week between 6am and 8pm over 5 days out of 7, Monday to SundayFree parking available, good transport linksTemporary to PermanentExcellent training & developmentTraining - 4 weeks full time training.Please note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland.We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development and they like to acknowledge and reward success andis aware how important it is that workers feel appreciated and part of the team.Strong customer service skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to a high quality standard of delivery. Experience of working in a customer service environment is essential;this doesnt necessarily mean youve worked in a call centre before.Opportunities and excellent training will be given to those without call centre experience.However good IT literacy is essential, especially a good knowledge of Microsoft office packages along with excellent organisational skills.Key Responsibilities: