Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Assistance Representative

Cordant Contact Centre
Job LocationSunderland
EducationNot Mentioned
Salary21,714 - 22,857 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role-Customer Assistance RepresentativeContract- PermanentSalary-£21,429 to £22,857/annum depending on experience. Up to £450 a quarterperformance related bonus.Hours of work- 37.5 hours a week, Monday to Friday Between 8am-8pm with rotational Saturdays 9am-1pmBenefits- Skills based pay, holiday scheme, share scheme, employee discounts.Start date- 22nd NovemberWe are currently recruiting for customer assistance representatives for our global, financial client.As a Customer Assistance Representative youll spend your time helping customers with their finances and giving them support to help get them back on track with their mortgage payments. We will give you the tools to be able to do this effectively and supportcustomers. In return, we ask that you are adaptable, have a flexible approach and the drive to support customers in a fast moving and excitable environment. Understand the needs of the customers that you are talking to and provide the appropriate long termsolution that will help them on the road to financial recovery.What you will be doing:

  • Establish and maintain inbound and outbound contact with customers and implement appropriate forbearance solutions
  • Identify customers who would benefit from receiving debt advice.
  • Liaise with third parties and internal stakeholders to agree the most effective course of action to help customers
  • Support peers and team initiatives to make improvements and better ways of working
What we are looking for:
  • A keen eye for detail and care in delivering quality
  • A desire to support customers and your peers
  • Ability to follow processes but question if you think something isnt quite right
  • Ability to drive your own performance and manage your work
Experience in a financial role is desirable but dont worry if you dont already have this experience. We will make sure you have the tools and training you need to do a great job!The role is home based but you will need to be able to travel to the office as and when required (BD23)If this sounds like to the role for you then apply now!Cordant People is an equal opportunities employer

APPLY NOW

Customer Assistance Representative Related Jobs

© 2019 Naukrijobs All Rights Reserved