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Job Location | Sunderland |
Education | Not Mentioned |
Salary | 21,714 - 22,857 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Role-Customer Assistance RepresentativeContract- PermanentSalary-£21,429 to £22,857/annum depending on experience. Up to £450 a quarterperformance related bonus.Hours of work- 37.5 hours a week, Monday to Friday Between 8am-8pm with rotational Saturdays 9am-1pmBenefits- Skills based pay, holiday scheme, share scheme, employee discounts.Start date- 22nd NovemberWe are currently recruiting for customer assistance representatives for our global, financial client.As a Customer Assistance Representative youll spend your time helping customers with their finances and giving them support to help get them back on track with their mortgage payments. We will give you the tools to be able to do this effectively and supportcustomers. In return, we ask that you are adaptable, have a flexible approach and the drive to support customers in a fast moving and excitable environment. Understand the needs of the customers that you are talking to and provide the appropriate long termsolution that will help them on the road to financial recovery.What you will be doing: