Business Manager - Sunderland

Job Description

Do you pride yourself on your ability to lead and motivate a teamDo you possess great people management skills and a passion for driving performanceConsider the role of aBusiness ManageratReed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employersand providing youth services.Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quicklyupon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. What is the role aboutThe role is responsible for managing the performance, productivity and wellbeing of this team and supports the team through observation, coaching and development to exceed their targets; resolving escalated complaints; ensuring the maintenance of key relationshipswith partners and timely reporting of key performance indicators (KPI’s).A Business Manager is responsible for the teams’ strict adherence to quality targets and guidelines in accordance to the services obligations and Reed in Partnership process. The role is predominately internally focused though this depends on the region, contractand existing partner and subcontractor relationships.Just some of your day-to-day responsibilities will include

• Implementing strategies aimed at upskilling your local community members and overcoming barriers to employment
• Performance management, identifying skills gaps, mentoring and coaching staff
• Adherence to Key performance indicators
• Maintaining productive relationships with internal and external stakeholders
• Managing Profit and Loss reports and monthly financial forecasting

What’s in it for youAlongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full rangeof Reed Wellbeing benefits, which include:

• 25 days annual leave (pro-rata for part time)
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.To be successful in this role, we are looking for someone with

• Experience in sales management and delivery output
• Track record of working and achieving targets (at least 1 year experience)
• Experience in people management including training and coaching
• Strong administration and IT skills
• Assertiveness, Resilience and good Decision making skills
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination withGCSE English LanguageGrade B or above (or equivalent Level 2 qualification).If you do not possess this level of qualification you will be required to achieve a Level2 in a Literacy Assessment conducted at interview stage.

Desirable Qualifications

• Interest in people and willingness to learn.
• Knowledge of welfare/benefits system.
• Degree or relevant qualification. Degree topics may include; psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relatingto welfare to work.