Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Application Support Specialist BI

Nigel Wright
Job LocationSunderland
EducationNot Mentioned
Salary£35,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The CompanyOn the back of the recent implementation of the new Amazon Data Hub platform, our client is looking to recruit a number of Applications Support Specialists to support and maintain this BI platform.The roleIn a primarily, though though not exclusively, support based role, you will:

  • Manage tickets raised within the ITSM tool to the applied service level targets.
  • Own the ticket resolution, service request or incident, ensuring that the assigned ticket is updated with the latest status on progress.
  • Investigate and resolve data errors/discrepancies, data process/pipeline failures and corrupt data feeds.
  • Investigate missed data availability / refresh SLAs, understand and troubleshoot why the SLA was missed, putting in place measures to address the root cause or fault.
  • Resolveend user queries relating to system operation.
  • Orchestratedata by ensuring that the defined and configured business logic is applied and functioning as expected with the correct data orchestration and dependencies applied
  • Monitorthe data flows & data from source through to output, acting on alerts for failed or bad jobs which require restarting / reloading
  • Update the applicable support documentation – specifically the relevant ‘Operational Manual’ document aligned to each data set for each functional area reports – including, but not limited to:
  • The AD groups and Row-Level Security which grants access
  • What the data load agreement SLA is
  • How the data is ingested from source
  • How is data processed through the datahub
  • What reports / dashboards are updated
    • As part of your role, you will also liaise with Amazon in identifying areas in which their Amazon Data Hub platform can be developed.You may be required to participate in an out of hours rotaThe requirementsOur client is open to the background of candidates, though you will have supported enterprise scale applications and possess knowledge in the development and support of both data platforms and functional data models/pipelines understanding how they aresetup and configured.Experience of supporting cloud based applications will be beneficial, though not essential.Most importantly, you will have a positive attitude, be a good team player and have an appetite for a challenge. Full training will be provided with an employer noted for its career progression opportunities.

    APPLY NOW

    Application Support Specialist BI Related Jobs

    © 2019 Naukrijobs All Rights Reserved