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Inbound Call Centre Advisor

Red Dot Recruitment
Job LocationStretford, Manchester
EducationNot Mentioned
Salary19,094 - 19,760 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Inbound Call Centre AdvisorApply today, I will be in contact this week to progress your application!Full TimeLocation: Stretford £19,094 - £19,760 plus Monthly Bonus up to £400Fortnightly PayRed Dot Commercial are currently working in partnership with one of the worlds largest outsourcing companies, and we are looking for Inbound Call Centre Advisors to join our Inbound Customer Service campaign. Apply today, I will be in touch this week todiscuss your application - we have immediate starts available!The role of the Inbound Call Centre Advisor:

  • Our Inbound Call Centre Advisor will be working on behalf a popular breakdown/insurance company.
  • The Inbound Call Centre Advisor will be taking inbound calls from existing customers regarding their account or services.
  • Answering all questions and queries from the customer including account issues and customer support.
  • Giving every customer the best possible experience when they call in
  • Dealing with vulnerable customers and answering all enquiries with care
  • Handling a large volume of inbound calls.
  • Upselling where possible and creating new memberships for customers
  • Providing an excellent customer service journey to all customers you speak to.
Benefits of the Inbound Call Centre Advisor:
  • Fortnightly pay
  • 28 days holiday
  • Discounted breakdown products
  • Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles
  • Defined career pathway - 85% of our clients managers are home grown.
  • Company medical, dental and childcare packages
  • Free onsite parking
  • Monthly incentives
Skills you will need as an Inbound Call Centre Advisor:
  • 6 months customer service experience
  • Clear criminal and credit records
  • References to cover the last 2 years of employment
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • Effective questioning and listening skills
  • Resilient
Interested Inbound Call Centre Advisor Click APPLY below and we will be in touch

APPLY NOW

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