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Customer Service Renewals Advisor

Red Dot Recruitment
Job LocationStretford, Manchester
EducationNot Mentioned
Salary19,094 - 19,760 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Renewals Advisor

  • ManchesterStretford
  • Salary - £19k - £21K per year (dependant on age & experience)
  • Full time / Permanent
Would you jump at the chance to work Full timeDo you love speaking to customers and going the extra mileIf your answer is yes.. We would love to hear from you!A well-known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work full time. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. Therole is full time, working a 40-hour week MondaySunday on a shift basis between the hours of 8am - 8pm MonFri with weekend shifts finishing at 5pm!The Key Duties & Responsibilities include:Respond to all enquiries via telephone (inbound) within laid down key performance indicators and Scheme Rules, while maintaining calls stats and targetsProcess Agent member renewals, Member compliance and keep control where requiredSkills & Knowledge Required:
  • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely
  • Knowledge or understanding of working in a contact centre environment
  • Excellent attention to detail ensuring that high standards of quality are consistently maintained
  • Ability to work within a team environment and to cooperate with team members there by building effective working relationships
  • Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as required
  • Drive and self-determination with the ability to find and implement solutions to problems
  • Ability to plan and organise making effective use of time and resources
This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team.What are you waiting for Come and join a great team that is full of brilliant Customer Service Renewals Advisors who are passionate about delivering excellent service to our valued members!Why use RedDotWe do things differently here at Red Dot. We really care about our candidates and want to provide everyone with the best experience possible. At Red Dot, all our recruiters are passionate about placing you in a role that not only fits with your skills andexperience, but also with your career goals. We are different because we carry you through the whole process, from beginning to end and every day we receive positive feedback about how we have helped transform peoples careers. We know that looking for a newjob is one of the biggest decisions that anyone makes in their life, so we want to help you make the right one.Key Words: Call Centre Advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre AgentInterested Click apply below or email your cv to

Keyskills :
Communicationretailcall centrecustomer servicehospitality

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