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Job Location | Stretford, Manchester |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Client Operations Resource CoordinatorSalary: Circa £21000Location: Manchester, but currently set up to work from homeThe Opportunity:The Client Operations Resource Coordinator holds responsibility for providing service excellence through coordination of the operational and administrative aspects of service delivery to specified allocated clients, to agreed performance KPIs, SLAs and service standards.The Business:Alcumus are the UK’s market-leading provider of technology-led risk management solutions that help businesses of all sizes become safer, healthier and stronger.With PE backing and achieving double-digit year-on-year growth, Alcumus has ambitious growth plans both nationally and internationally for 2020 and beyond.Our ISOQAR product line offers UKAS certification to ISO standards and British standards. With a 95% client retention rate and 25 years of experience, our global profile enables our clients to minimise risk, deliver change, drive improvement and win more business.The Ideal Candidate:We are looking for candidates with strong communication and organisational skills. You will have experience of working within a customer/ client support role and have the ability to balance multiple tasks and priorities. Ideally you will have experience of working within a scheduling/ operations based support role.The Bits Our People Love:
Keyskills :
Customer Service Resource