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Job Location | Stretford, Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Client Operations CoordinatorSalary: CompetitiveLocation: ManchesterCurrent situation: Currently set up to work from homeThe Opportunity:Reporting to Client Operations Manager, the Client Services Coordinator opportunity holds responsibility for providing service excellence through coordination of the operational and administrative aspects of service delivery to Clients, to agreed performance KPIs, SLAs and service standards.The Business:Alcumus are the UK’s market-leading provider of technology-led risk management solutions that help businesses of all sizes become safer, healthier and stronger.With PE backing and achieving double-digit year-on-year growth, Alcumus has ambitious growth plans both nationally and internationally for 2020 and beyond.Our ISOQAR product line offers UKAS certification to ISO standards and British standards. With a 95% client retention rate and 25 years of experience, our global profile enables our clients to minimise risk, deliver change, drive improvement and win more business.The Ideal Candidate:We are looking for a candidate who has demonstrable experience in a customer support role. The ideal candidate will have significant administration experience where they have worked to tight deadlines. The candidate will have advanced computer skills (including excel and other Microsoft packages) and have strong communication and listening skills. The ideal candidate will be confident with communication via several mediums including email and phone.The Bits Our People Love: