Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Japanese Speaking Customer Service Advisor

Job LocationStoke-on-Trent
EducationNot Mentioned
Salary£24,000 - £27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client, one of the world’s leading online gambling companies , is currently recruiting Japanese speaking Customer Service Advisors.As a Japanese Customer Service Advisor, you will join the Asian Customer Service team to support the Company’s operation at our offices based in Stoke-on-Trent. A free accommodation will be provided for the first three months as a relocation benefit.You will assist our global customer base via Live Chat, Telephone and Email, with a wide variety of account queries including payments, login, verification and betting queries.From your first day with the company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.Candidates must be prepared to work any 5 days from 7 including weekends.Main Responsibilities

  • Providing support to our customer base via Live Chat, Telephone and Email
  • Reviewing and escalating queries from customers to your superiors when required
  • Liaising with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries
  • Preferred Skills, Qualifications and Experience
  • Fluent/Native verbal and written communication in Japanese
  • Excellent verbal and written communication skills in English
  • A passion for delivering outstanding Customer Service
  • The ability to problem solve and find a resolution
  • Competent literacy and numeracy skills
  • APPLY NOW

    © 2019 Naukrijobs All Rights Reserved